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Wingstop

3.3
(710 reviews)

Business Details

913 Highway 80, San Marcos, TX
78666, United States
(512) 392-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Marcos. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
913 Highway 80, San Marcos, TX
78666, United States

Hours

Reviews

3.3
710 reviews
5 stars
290
4 stars
104
3 stars
62
2 stars
50
1 star
204

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or poorly prepared food, including wings lacking sauce and soggy fries.

Service Issues

Numerous reviews highlighted long wait times, incorrect orders, and unprofessional staff behavior, leading to a frustrating customer experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Customer Service

Feedback indicated poor customer service, with staff being unhelpful, rude, and lacking urgency in addressing customer needs.
  • RR
    Rejhon
    Feb 18, 2026
    5.0
    god i love wingstop. and if you get the receipt you can get a free thing of fries oml its so good and awesome i love wingstop. the dude who was working was so nice and funny. god bless cuh.
  • AF
    Alexander Fowler
    Feb 14, 2026
    1.0
    Awful place to order from or eat at. They purposely make you wait if your order is ready. Rude and dirty the food is always cold and the drink is always watered down.
  • CC
    Citrus Collectibles
    Feb 14, 2026
    1.0
    Horrible service and staff I had to wait 25 minutes for my food that was already ready when I arrived. I asked three times if it was ready and three different people said no it’s not ready and then it was sitting on the shelf the whole time so the food was cold and they were so rude about it. I would never eat there.
  • CD
    Courtney Dieckman
    Feb 12, 2026
    1.0
    So i called in a order on superbowl sunday at noon to be picked up at 5:00 PM. I have done this for the past 8-9 yrs (can't remember exactly). Arrive at 5:05 PM, tell them who i am, what i'm picking up, and i am charged $32.76 for the order. After paying the guy tells me that the order came in at 4:48 PM, and b/c of that it hasn't been made and won't be ready for another 45-50 minutes. I tell him that's fine, i want to be refunded as i'm not waiting this long. He tells me ok, and cancels the order. He offers me no receipt, no order information, nothing. I ask him if i can have a receipt or proof that the order has been canceled and he says no. I tell him i'm not leaving until i get a receipt for the order. He gives me a receipt and says i'll be credited at midnight that night due to the amount of business they had. I wait for 2 days, and nothing. Go back in on tuesday, the 2nd day and talk to Marques. He takes a picture of my receipt, handwrites another receipt that states i'll be credited in 5-7 business days and says that's the best he can do. I emailed wingstop corporate later that day twice. NOTHING! Today is 4 days since Sunday and 2 days since Marques hand wrote me a receipt. Yes, i'm upset and can't believe they are allowed to do business like this. I'm pretty doubtful i'll get my money and will continue to leave negative comments on any place i can. No business operates like this and if they did they wouldn't be in business very long. no more wings from wing stop. buyer beware
  • JH
    Jerl Hou
    Feb 2, 2026
    1.0
    The wings were horrrible. They were cold, hard and had no sauce even though i requested sauce. This Wingstop used to be good couple years ago but they have fell off since. They do not split the wings into drumsticks and flats anymore they just give majority drumsticks now. Something needs to be done because this wingstop is no longer worth eating at.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified February 22, 2026Yext Knowledge Graph
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