Saltgrass Steak House

Reviews

• ST

  Stuart Terwilliger

  1 day ago
  5.0
  Service was excellent, from the manager to the wait staff, the food was what you would expect from a chain restaurant. It was pretty good.
• RN

  Rusty Neimeyer

  Mar 5, 2026
  3.0
  It’s pretty damn sad that a Billion Dollar Company serves you a $40 RibEye and at the medium half the steak is uneatable I’ve eaten three different times and yes the steak was terrible. At the least 50% mistake was tendons, pure fat. The thickness was maybe maybe the size of my little finger and thickness it’s just a sad day but more than likely. I’ve eaten my last dinner or lunch at saltgrass. One last thing, while ordering I asked about a salad and she mentioned three. Not till the next day did I find out that I was CHARGED $5 for the salad
• OM

  Ofelia Munoz

  Feb 27, 2026
  2.0
  We were seated by the bar,the waitress was not attentive at all. After waiting almost an hour for our food,I was brought the wrong thing. My husband wanted me to send it back,but I didn't want to wait another hour for what I originally ordered. I asked for some A-1,but never got it,we were never offered drink refills. The country fried steak was tough,more crust than meat,it was an all around disappointing experience
• KW

  Kay Wash (Kay Wash World)

  Feb 19, 2026
  1.0
  We recently visited this restaurant while on a business trip. Since we were from out of town, we decided to stick with a reliable choice and chose Saltgrass. The service initially was great, and all of the staff were friendly. As usual, the food was excellent. Although I was disappointed that the crab cakes and Cajun topping were no longer on the menu, my ribeye was cooked perfectly. Our server, Isaac C., was very pleasant. Because I needed two receipts, we asked for our meal to be split into two tickets. I left a cash tip, and my husband added his tip to his credit card. Unfortunately, he accidentally left both the merchant and customer copies of the receipt at the table. The following day, my husband noticed that he had been charged for a higher tip amount than what he authorized. He called the restaurant and spoke with a manager who refused to provide his name and advised us to dispute the charge with our bank. We chose not to dispute the charge because we believe in handling matters directly and honestly. The manager continued to defend the server, stating that the receipt had been signed. We requested a copy of the receipt and even offered to return to the restaurant to review it in person and compare signatures. Our request was denied, and the manager repeatedly insisted that we dispute the charge with our bank instead. This experience was extremely disappointing. While the food and initial service were good, the lack of accountability and unwillingness to investigate the issue left us concerned. We had already tipped Isaac, and the unauthorized increase was both frustrating and disheartening. Please be cautious when visiting this location. It is unfortunate that what began as a positive dining experience ended with concerns about billing integrity. To Isaac C. the server that stole from us, I hope you got what you needed and may karma have mercy on you.
• SW

  spencer washington

  Feb 19, 2026
  1.0
  I was in San marcos for a conference took my wife to dinner and a waiter names Issac c. decided he would change my tip amount since I left my customer copy receipt apparently he turn in the customer copy instead of the merchant copy talked to the manager he just said dispute the charges and would not give out his name then hung up in my face save your money go elsewhere there crooks at this establishment so sad.

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