Papa Johns Pizza

3.0
299 reviews
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Business Details

216 E HOPKINS, San Marcos, TX
78666, United States
(512) 392-4422
https://locations.papajohns.com/united-states/tx/78666/san-marcos/216-e-hopkins?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in San Marcos, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Marcos pizza for any occasion. Call us for pizza delivery in San Marcos or stop by 216 E HOPKINS for carryout to order the best pizza in San Marcos, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
216 E HOPKINS, San Marcos, TX
78666, United States

Hours

Reviews

3.0
299 reviews
5 stars
108
4 stars
36
3 stars
20
2 stars
17
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times on hold, unresponsive staff, and rude interactions.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, or poorly made pizzas, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty environments and lack of proper hygiene practices by staff.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders taking over two hours and arriving cold.

Staffing Problems

Reviews indicated that the location is often understaffed, resulting in slow service and overwhelmed employees.
  • TR
    Tina Rodriguez
    Nov 14, 2025
    1.0
    On 11/13/2025 We placed an order to be delivered at 1130 and the order was placed at 930 and the updates said it was preparing and at 1140 canceled the order. And wasted our lunch time. And Did not answer the phone. You just lost a customer. 👿👿👿
  • ME
    Max The Expert
    Nov 5, 2025
    1.0
    THE WORST PLACE EVER. messed up orders, and never take any responsibility- make you call support which say they can't do anything, and store workers refuse to work. This is thr worst place on earth and I genuinely hate it. This id day 9 of my trying yo get a refund and ir compensation for an order THAT NEVER EVEN SHOWED UP. How is this fricking legal?!?
  • OT
    Orpaz Tr
    Nov 3, 2025
    1.0
    This is the WORST location on the face of the planet! Every single time I order either a delivery, or pickup, the order is somehow not ready and is always delayed! I ordered 3 hours in advance today, and requested a 10 p.m. delivery. It is now 11:09 p.m. and my order is still in the making. WHAT AN ABSOLUTE SHAME PAPA JOHNS! This is a first hand scam. I don’t care even if someone ordered 1000 pizzas, and the workers are busy. I placed my order 3 HOURS IN ADVANCE! I better be seeing a full refund and a worthy compensation for my order that never arrived and my money stolen! Absolute disgrace!
  • ZZ
    zach
    Nov 2, 2025
    1.0
    Got my order wrong, called to get it fixed, they never answered the phone. This place sucks
  • AG
    Arnoldo Garcia
    Oct 22, 2025
    5.0
    This location is great, I would give more stars if I could. My brother and I messed our own late night order up and they helped us out free of charge! All the guys working the night shift were helpful and very understanding. The pizza ended up being great.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in San Marcos, TX?

Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, delivery is available from 9:30 AM to 1:00 AM.

What are the takeout hours at Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays, with a 9:30 AM start on Fridays.