McDonald's

3.4
1424 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4060 S Interstate 35, San Marcos, TX
78666, United States

Hours

Reviews

3.4
1,424 reviews
5 stars
504
4 stars
263
3 stars
238
2 stars
104
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, both in drive-thru and curbside.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Customer Service

Numerous complaints were made about rude and unhelpful staff, including management, leading to a negative customer experience.

Food Quality

Several customers experienced issues with food quality, including cold meals, overcooked items, and even reports of food poisoning.
  • TD
    Tr D
    Nov 15, 2025
    1.0
    Ridiculously slow. Drive thru had about 12 cars ahead of me and that took just under 30 minutes to order, another 12 after that to receive my meal. Would've been faster to sit down and have meal at a real restaurant. Get it together.
  • YG
    Yara Garcia
    Nov 2, 2025
    1.0
    Ordered a big breakfast WITH pancakes obviously… and when received there were no pancakes found. I went in to question if I can get pancakes that come with meal, and manager was trying to gaslight me saying it was ordered w/o pancakes. Unacceptable and unprofessional.
  • AR
    Alvaro A Garcia Rugama
    Oct 18, 2025
    1.0
    Por Service, Dirty place cold coffee and Tool for ever Apple to Mgr and she just didnt care
  • AG
    Alondra Garcia_
    Oct 18, 2025
    1.0
    The restaurant was so dirty, cx service was bad and even management aint have customer service skills, all the time i was there the tables next to me weren’t cleaned.
  • TT
    Toki
    Oct 6, 2025
    5.0
    Very clean place. Quiet. Fast and well made food. Diverse and friendly staff, I get along with them really well. No difference in their mood and performance between front and back of house, a rare trait. Love this mickey's.

Frequently Asked Questions About McDonald's

What are the regular operating hours at this McDonald's location?

This McDonald's in San Marcos, TX is open from 5:30 AM to 11:00 PM Monday through Thursday and Sundays, and from 5:30 AM to midnight on Fridays and Saturdays.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 6:00 AM to 11:45 PM Sunday through Thursday and 6:00 AM to 12:45 AM Friday and Saturday via their online ordering platform.