McDonald's

3.4
1441 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4060 S Interstate 35, San Marcos, TX
78666, United States

Hours

Reviews

3.4
1,441 reviews
5 stars
506
4 stars
267
3 stars
238
2 stars
106
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a common complaint.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, including management, leading to a negative dining experience.
  • DD
    DMP
    Jan 4, 2026
    2.0
    The quality of food after 8pm dramatically goes down at this location. You'll wait 15+ min in line which is understandable when they are short staffed but the food is always lukewarm and they constantly refry old fries. Yes we can tell when you refry the fries because they are brown and really hard with no salt.
  • DC
    Dawn Carpenter
    Jan 1, 2026
    1.0
    If want our money ready at the window have the food ready at the next window. Waiting around the corner for 12 minutes is totally unacceptable.
  • OP
    Ostyn Parson
    Dec 26, 2025
    1.0
    Go through the drive through to not have to get out. 20 mins in, pay, moved up to get out of way, finally get food, no sauces for any of the nuggets after asking and was told they're in the bag. Proceeded to sit there again, until finally going in.
  • SS
    Staci Sjostrom
    Dec 20, 2025
    1.0
    Ordered mcdonalds through door dash today from this group. They didnt give me a straw for my drink so i cant drink that. I wanted the spicy buffalo sauce and the sweet and sour sauce, they gave me the complete opposite of what i asked for, and for some reason, gave me 2 small bags of fries when i only asked for one. Not at all happy, especially about the fact that i cant drink my soda. Texhnically i can, but only on break and thats not a long break.
  • JP
    Janaina Perez
    Dec 4, 2025
    1.0
    I am done done after today.  I understand the Grinch Meal and socks promotion made the restaurant busier, so I expected delays. Still, I waited over 45 minutes in the drive-thru, only to be told after almost an hour that they were out of Big Macs and I needed to go inside to change my order after disagree with staff I stayed in line. When I finally got to the second window, my order was completely wrong, and the staff seemed rushed, disorganized and rude. I was also there for the socks promotion, but after all the waiting and confusion, I was told they were out of socks as well. I’ve tried giving this location many chances, but after today, I’m officially done going to this McDonald’s. I’m genuinely excited for the new McDonald’s opening at Wonder World and hope the experience there will be much better.

Frequently Asked Questions About McDonald's

What are the regular operating hours at this McDonald's location?

This McDonald's in San Marcos, TX is open from 5:30 AM to 11:00 PM Monday through Thursday and Sundays, and from 5:30 AM to midnight on Fridays and Saturdays.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 6:00 AM to 11:45 PM Sunday through Thursday and 6:00 AM to 12:45 AM Friday and Saturday via their online ordering platform.