McDonald's

Reviews

• FJ

  Foodie & Entertainment Junkie

  2 days ago
  2.0
  I want to express how these certain ladies that are managers and one who wants to be a manager. These ladies by the name. Maggie, Mary and Reza are so rude and unprofessional. Everytime i would come in and they would greet me by my name but all of a sudden they think they are too good to say hello. I don't have time for fake people. I don't understand how they can treat a certain sweet employee who works there. Who goes above and beyond for her customers. I'm not going to mention her name but i don't appreciate how she gets treated by the managers. They need to appreciate her a little more. I also want to add that as a customer and not just me other people in general have to wait quite some time for their orders. Due to short staff and the employees are always talking amongst themselves and don't acknowledge the customers. The food is always cold and not fresh. McDonald's is not the same back when i was growing up.
• CB

  Christopher Bass

  Mar 3, 2026
  1.0
  I’ve had my experiences with this location and after moving to a new state check my hometown facebook community for San Marcos and see this…. I’ll be the first to say it’s not me BECAUSE I WOULDNT BE ANONYMOUS hence why I’m creating this google review. Whoever is running this place needs to look harder at its current status because it’s not tolerable & unacceptable. This is in the public group on Facebook, you can easily find it. What are we doing at this location??? Why’s the food freshness not being guaranteed
• JA

  Josiah Alcala

  Mar 3, 2026
  1.0
  🚨🚨🚨 PSA FOR ANYONE ORDERING DOORDASH FROM MCDONALD’S ON 123 🚨🚨🚨 I need to share what happened last night so people can make informed decisions. I was DoorDashing late last night/early this morning. Since the McDonald’s off 80 is closed, the location on 123 was absolutely slammed. The drive-thru line was wrapped around and barely moving. I had an order for 20 nuggets and a basket of fries simple order. I got in the drive-thru line at 12:02 a.m. I did not receive the order until 1:10 a.m. Let that sink in over an hour. When I finally got the bag, I immediately noticed the sticker printed on it showed 11:57 p.m. That means the food had already been sitting for over an hour by the time it was handed to me. The bag wasn’t even remotely warm. No heat. No steam. Nothing. I politely asked the employee at the window if someone could please check the food for freshness because it clearly had been sitting. She told me she “couldn’t open it.” I then asked to speak to a manager. The manager (older woman, short, maybe in her 50s) came to the window and was extremely dismissive and rude. She refused to check the food and confirmed that yes, the order was packed at 11:57 when the sticker printed. No apology. No offer to remake it. Nothing. We all know hot food sitting in a paper box, inside a paper bag, on a counter for over an hour is not acceptable. At that point it’s not about inconvenience it’s about food safety and basic standards. Fast food might not be gourmet, but it should at least be fresh and safe. As a delivery driver, it put me in a terrible position. I felt awful delivering stone-cold food to a paying customer who had already waited that long. I messaged the customer immediately to explain what happened because I refuse to blindly hand someone food that had clearly been sitting for over an hour. This isn’t about attacking employees I know late nights are busy and stressful. But management sets the tone. Refusing to remake food that has been sitting that long is unacceptable. Customers deserve better. Drivers deserve better. If you’re ordering late night from this location, just be aware of potential delays and food quality issues. McDonald’s do better!
• TP

  Timothy Patton

  Mar 2, 2026
  5.0
  Honestly, I can probably count on one hand the number of times I've been in a McDonald's. One of the last ones I went to had the little metal ashtrays on the tables. I was impressed by the cleanliness and expediency. The food was better than I remembered it being, and my children enjoyed the play scape.
• JT

  Joe Torres

  Feb 12, 2026
  1.0
  Without a doubt probably the worst McDonald franchise in town, Ray Kroc would not be pleased. All joking aside, orders are usually wrong, and getting an exchange or money back is near impossible, unless you like standing at the counter for over 5 minutes or more waiting to be acknowledged that you are in fact waiting for service. Will definitely never come back here, no time to deal with rude people who question you like you did something wrong, when the only issue was they gave me the wrong order,again.