Customer Service
Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others display rudeness and lack of attention.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sandwiches, leading to frustration.
Wait Times
Numerous reviews mention long wait times for both in-store and delivery orders, often exceeding acceptable limits.
Food Quality
While many customers enjoy the sandwiches, there are complaints about portion sizes and the freshness of ingredients, particularly the bread.
Cleanliness
Some reviews highlight cleanliness in the establishment, while others mention unsanitary conditions and issues with food preparation.