Dairy Queen

3.8
661 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Dairy Queen
900 Hwy 80, San Marcos, TX
78666-8124, United States

Hours

Reviews

3.8
661 reviews
5 stars
314
4 stars
140
3 stars
80
2 stars
38
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Customers frequently reported issues with food quality, such as cold or improperly prepared items, and melted ice cream.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Many customers noted unprofessional behavior from staff, including arguing among employees and lack of attentiveness.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
  • ST
    Stacy Thomas
    Nov 4, 2025
    1.0
    If I could give 0 stars I would, ordered a pickup order and they messed up on it 3 times finally just gave up and threw this food away, won’t be back until they get all new staff.
  • KB
    kyle bradley
    Oct 15, 2025
    1.0
    Ya no, the manager thinks it’s acceptable to give people half ice cream on your cupfection. I had to ask them to remake 2 of my ice creams. I gave them a chance to make it right and they don’t care. Your hard earned money is best spent elsewhere go to the fro yo place near the theatre or somewhere else this place ain’t it.
  • DB
    Damien Birchfield
    Oct 14, 2025
    1.0
    Long wait in drive thru, cold burger patty, uncooked bacon,fries tasted like dirt, and probably got the furthest thing from sweet tea I’ve ever had..
  • TW
    THEhina williamson
    Oct 12, 2025
    1.0
    This place is absolutely the worst. Our meal took almost AN HOUR AND A HALF at the drive through. I understand that sometimes orders get backed up or it gets busy, but it was not that busy. there weren’t even many people inside. They told us to pull up and someone would bring our blizzards. It was another 15 minutes until my friend went inside to ask about them & they told her the machine was broken. while I was waiting in the car, a worker came out and told me that the worker completely forgot about the blizzards and that they would make them. I don’t even write reviews often but this place absolutely sucks. do NOT come here.
  • FF
    formike56
    Oct 8, 2025
    1.0
    Ordered a patty melt. Patty was cold. Texas toast wasn't toasted. No bacon. One onion ring. 15 minutes in the drive thru. For one patty melt. Worst experience I've ever had. Would have been better if I went to McDonalds

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in San Marcos, TX?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and Sunday. On Friday and Saturday, it closes at 11:00 PM.

Does Dairy Queen at 900 Hwy 80 offer drive-through service?

Yes, this Dairy Queen location has a drive-through for customer convenience.