Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Temperature
Many reviews mentioned receiving cold or improperly cooked food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty tables and restrooms.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized the overall attitude and professionalism of the team.
Product Quality
Customers expressed disappointment with the quality of food items, particularly with melted ice cream and incorrect order fulfillment.
WT
Willie Thomas
3 days ago
5.0
This restaurant was clean my food was hot the manger and staff was friendly and extremely helpful
GM
G Martinez
Dec 17, 2025
5.0
My favorite is the DQ Dude Combo with onion rings and a shake it's the perfect choice for me .
I also live there banana spilts the best in town folk u must go and check it out for urself folks 😀
CH
Cristina Herrera
Dec 15, 2025
1.0
I picked-up a steak finger basket yesterday. Everything was cold. Steak fingers, toast and fries. They were out of gravy. ???
I went back tonight because I was intrigued by the new chicken fingers.
They are nothing like what is depicted on the menu.
I don't even know what to say about this sloppy atrocity. The meal was up-charged to a "large". Nothing large about this except the mess.
I was asked what "sauce" I wanted...really???
I asked for gravy for the toast and fries, yet, they just stuck a container of RANCH dressing in the box, right into the messy goop of... bar-b-que sauce? Supposedly "honey bar-b-que". It's just plain, cold, sloppy regular sauce.
Again, everything was cold. Cold toast, cold, old fries, cold chicken tenders slathered in cold goop.
They have this bad habit of handing you the box with food seeping out of the bottom. No bag, no utensils, and they cram napkins partially inside the box, thus making the napkins unusable as they are covered in food now.
Too much money for such terrible food ($15).
Given all the recent complaints, nothing will be addressed or corrected.
This your typical San Marcos-style "service".
I've dealt with it for 5-1/2 years and it just keeps getting worse, no matter where you go. NO MATTER WHERE YOU GO.
This is the future, folks. This attitude. Hopefully, I will be dead before I have to live with how these kids vote and "rule" the world. There isn't much left of this world, and clearly, no future if this is what will be in control. Think about it.
GL
Greg Leonardis
Dec 15, 2025
5.0
I went into Dairy Queen last week to order some lunch and was promptly greeted by a young lady behind the service window. She said someone would be with me shortly. Within seconds, I was greeted by another young lady who took my order and said it would be a few minutes because they would have to cook my steak fingers. A third employee made sure I was being taken care of and asked if I needed anything else. My food was handed to me hot and fresh with a smile and sincere thanks for coming in. It was a fresh change from the distant impersonal interactions at most establishments; especially fast-food restaurants.
ST
Stacy Thomas
Nov 4, 2025
1.0
If I could give 0 stars I would, ordered a pickup order and they messed up on it 3 times finally just gave up and threw this food away, won’t be back until they get all new staff.