Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Customers frequently reported issues with food quality, such as cold or improperly prepared items, and melted ice cream.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Attitude
Many customers noted unprofessional behavior from staff, including arguing among employees and lack of attentiveness.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
ST
Stacy Thomas
Nov 4, 2025
1.0
If I could give 0 stars I would, ordered a pickup order and they messed up on it 3 times finally just gave up and threw this food away, won’t be back until they get all new staff.
KB
kyle bradley
Oct 15, 2025
1.0
Ya no, the manager thinks it’s acceptable to give people half ice cream on your cupfection. I had to ask them to remake 2 of my ice creams. I gave them a chance to make it right and they don’t care. Your hard earned money is best spent elsewhere go to the fro yo place near the theatre or somewhere else this place ain’t it.
DB
Damien Birchfield
Oct 14, 2025
1.0
Long wait in drive thru, cold burger patty, uncooked bacon,fries tasted like dirt, and probably got the furthest thing from sweet tea I’ve ever had..
TW
THEhina williamson
Oct 12, 2025
1.0
This place is absolutely the worst. Our meal took almost AN HOUR AND A HALF at the drive through. I understand that sometimes orders get backed up or it gets busy, but it was not that busy. there weren’t even many people inside. They told us to pull up and someone would bring our blizzards. It was another 15 minutes until my friend went inside to ask about them & they told her the machine was broken. while I was waiting in the car, a worker came out and told me that the worker completely forgot about the blizzards and that they would make them. I don’t even write reviews often but this place absolutely sucks. do NOT come here.
FF
formike56
Oct 8, 2025
1.0
Ordered a patty melt. Patty was cold. Texas toast wasn't toasted. No bacon. One onion ring. 15 minutes in the drive thru. For one patty melt. Worst experience I've ever had. Would have been better if I went to McDonalds