Business Details
About
Mexican Restaurant
Chipotle San Marcos Outlets is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,045 reviews
5 stars
542
4 stars
240
3 stars
111
2 stars
44
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and unhelpful management.
Cleanliness
Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables, floors, and restrooms being a common complaint.
Food Quality
While some customers enjoyed the food, others noted issues with portion sizes, cold food, and finding foreign objects in their meals.
Staffing Problems
Several reviews mentioned understaffing during busy times, leading to slow service and disorganization.
Customer Experience
Overall, many customers expressed dissatisfaction with their experience, citing a lack of customer care and poor management.
- JJJ J5 days ago1.0The food counter was messy, with food scattered around, and the staff seemed annoyed or uninterested in helping customers. It also felt like they were intentionally giving smaller portions because they didn’t want to bother cooking more food. This was the Chipotle location that served the smallest portions out of all the ones I’ve been to. I visit this location occasionally because the outlet doesn’t have many other options, but every time I order here, I end up feeling uncomfortable and dissatisfied.
- SGSergio Gonzalez6 days ago1.0The servings are very little and customer service was bad.
- BBBeto BarbozaNov 12, 20255.0Love the tacos!
- MRMirta RounsavilleNov 10, 20253.0It is sad that they give less and less food. It was good but my husband left hungry.
- CLCurrie LynnOct 12, 20251.0I came here on a road trip I spent $43 here after I spent the $43 I realized after I sat down that I had a reward for free chips it was going to expire tomorrow so I went up to the cashier and said can I get my reward she said no you have to make a purchase I said I did $43 she said no you got to make another one so my son needed another tortilla so I went up there and bought another tortilla and so I said now can I get my reward for my chips she said no it has to be $5 or more purchase to get the reward so I still didn't get my reward that's bad customer service so there's a lot of places to eat around here you ought to eat somewhere else cuz they're just going to treat you like a number customer satisfaction don't exist here now if management reaches out to me and offers me something I might change this review but up till now there's been nothing done for me so just keep that in consideration they don't need your money here they must have plenty or they would treat customers better God bless
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at San Marcos Outlets offer?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in San Marcos Outlets?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in San Marcos support pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in San Marcos?
It is located at 1020 Center Point Rd, San Marcos, TX 78666, USA.
How can I order online from Chipotle Mexican Grill at San Marcos Outlets?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Can I find coffee shops near Chipotle at San Marcos Outlets?
Yes, J-Brews Coffee House is nearby if you want to grab coffee before or after your meal at Chipotle.
What other fast food options are available near Chipotle Mexican Grill at San Marcos Outlets?
Nearby you can find Wendy's and Taco Bell, providing additional fast food choices.
Are there shopping options close to Chipotle Mexican Grill in San Marcos?
Yes, shoppers can visit Tanger Outlets San Marcos and stores like Journeys, Shoe Carnival, and Claire's nearby after dining.
Is Chipotle Mexican Grill at San Marcos Outlets LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers and offers a welcoming environment.