Buffalo Wild Wings

3.5
173 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1400 Aquarena Springs Dr, San Marcos, TX
78666, United States

Hours

Reviews

3.5
173 reviews
5 stars
89
4 stars
7
3 stars
17
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, inattentive staff, and poor communication, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and poorly prepared items, particularly wings and fries.

Positive Staff Experiences

Some customers praised specific staff members, particularly Julia I., for their excellent service, friendliness, and attentiveness, which enhanced their dining experience.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms, which negatively impacted the overall experience.

Atmosphere and Management

The atmosphere was described as loud and chaotic, with some customers noting a lack of effective management and organization among the staff.
  • TC
    Toby Castillo
    3 days ago
    1.0
    Got here around 6:30 with 8 of us. We ordered around 7:00. Wasn't busy at ALL. Waited until 8:15 for our food and that was after we asked for our food. And it was only 4 of us that got it. Had to wait another addition 6 minute because they forget out chicken tenders, side of fires and cheese sticks. Food was solid but wasn't worth the wait. This is our second time here and the first time we still had to wait an hour for our food.
  • CT
    Christopher Trevino
    Nov 17, 2025
    3.0
    Man I hate to say this but I can already see the building curse closing this down eventually. I kid you not, I’ve only had 3 visits where everything was good no mistakes. That’s out of roughly 20 times… hair in food multiple times (I always question gloves if they don’t wear hair nets), nobody at host stand, host and servers will finish conversation at host stand before acknowledging, nobody opens doors for struggling guest, and things often get rung incorrectly. Example: lunch specials come with drinks but I still get charged it separately dining in occasionally. I will say there is one gentleman who excels at customer service for the hospitality team. He’s the 3 visits where I have no mistakes lol.
  • CC
    coochienut
    Nov 16, 2025
    1.0
    Horrible service, workers don’t know how to do their job, all they do is walk around, Sat for 30 mins without being served our drinks or get our order taken.
  • CH
    Charlie Holcombe
    Nov 8, 2025
    1.0
    I had an experience that was not pleasant. My friend tried to order a drink and the manager tried to STEAL her REAL ID. We actually couldn’t believe it and when he refused to give it back we threatened to call the cops. Unreal that a manager would try and keep a real identification.
  • ER
    Emma Richter
    Nov 8, 2025
    1.0
    Do NOT go here if you actually 21, they will try to steal your real government ID and refuse to give it back until you threaten to call the cops. They didn't even scan my ID and threatened to keep it, and even after trying to prove my age they wouldn't serve me or anyone else of age in my group. Awful service.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in San Marcos, TX specialize in?

Buffalo Wild Wings in San Marcos offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in San Marcos?

The restaurant is open from 11:00 AM to 11:59 PM Monday through Friday, and on Saturday and Sunday it is open from midnight to 1:00 AM and then again from 11:00 AM to 11:59 PM.