Brand Certified
McDonald's
2.6(379 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3701 N Raul Longoria Rd, San Juan, TX
78589, United States
Certified by McDonald's • Mar 01, 2026
(956) 855-6960
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.6
379 reviews
5 stars
110
4 stars
32
3 stars
22
2 stars
17
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Staff Behavior
Feedback indicated that staff were often rude, unprofessional, and lacked proper training, leading to a negative customer experience.
Management Issues
Many customers pointed to poor management as a root cause of the service problems, suggesting a need for better oversight and training.
Food Quality
Several reviews mentioned cold or poorly prepared food, contributing to overall dissatisfaction with the dining experience.
- EEEmma1 day ago1.0i bought undercooked burger buns and fries soaked in oil. had to repeat i wanted ketchup and i STILL didn’t get it. im pretty sure those girls were annoyed of me ordering because i found a hair strand in my burger. im not angry just sad because i had gotten out of work and i was so hungry. this mcdonald’s needs to be closed there’s just no way it’s this bad :/
- BGBrenda Garza5 days ago1.0It’s a 24/7 and they just told me there close They are at the drive thru window talking to someone that’s there standing horrible service this needs to be fixed ASAP
- RRRobert RiosFeb 23, 20261.0Worst service ordered 15 minutes before getting there and then had to wait an extra 40 minutes for a cookies while I watched people that weren’t even in the line when I arrived leave. Avoid this McDonald’s at all cost save yourself the time and headache and half of the staff was in the front talking and japking around for 30 minutes.
- LGLorenzo GarzaFeb 12, 20261.0Mal mal muy mal . PESIMO Un desorden, muy lentos, mal servicio y los empleados discutiendo entre ellos. NO LO RECOMIENDO
- MOMaister OfficialFeb 1, 20261.0Dude, this store sucks I’m not joking. Every time I order something they always take 25 mins to get my order out and it ALWAYS happens. The general manager or owner don’t know what they are doing with staffing. I’m surprised this location is still running. All the employees don’t have professional and don’t have manners, definitely will never come back here ever
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website