Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,740 reviews
5 stars
856
4 stars
357
3 stars
189
2 stars
98
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the play area and restrooms.
Management Issues
Customers expressed dissatisfaction with management's response to complaints and the overall lack of training for staff.
- BFB Flores2 days ago5.0Fast workers and tasty fast food!
- RRRuloJan 1, 20265.0Desayuno rico
- TSTony SaenzDec 13, 20251.0I would give it zero Stars.They mess up on orders and never properly fix the situation. "Melissa and Araceli " the "managers there are a joke " they have no experience the GM really needs to do better background checks .
- ACAngel CalderonDec 6, 20251.0I would of given 0 stars but can’t ,VERY BAD SERVICE SO MANY WORKERS AND CANT ATTEND CUSTOMER WORST MCDONALD I”v stepped in The McDonald company responded but didn’t say they were going to retrain their staff to make it better or improve everything
- RGRocio GonzalezNov 26, 20251.0Si hubiera 0 estrellas le pondría 0. Pésimo servicio, pésima atención al cliente. Orden mal hecha, déspotas y antoprofesionales. Una delgada baja de estatura según es manejadora, horrible actitud igual que una morena que hace las órdenes. Me dio una orden grasosa y se defienden entre ellas.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in San Juan, TX?
McDonald's in San Juan, TX operates daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at McDonald's San Juan location?
The drive-through is open Monday to Wednesday and Friday to Sunday from 5:00 AM to midnight, and on Thursday from 5:00 AM to 9:00 PM.
Is delivery available at this McDonald's?
Yes, delivery is available every day from 6:00 AM to 11:30 PM with options like same day delivery and no-contact delivery.
How can I order McDonald's online for pickup or delivery?
You can order online via McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's San Juan?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
What kind of services does McDonald's in San Juan offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby restaurants to McDonald's in San Juan that I could visit before or after?
Nearby restaurants include Wingstop, Little Caesars Pizza, Dairy Queen, and Muelle 37, a seafood and Mexican restaurant, offering a variety of dining options.
Are there convenient gas stations or convenience stores near McDonald's for a quick stop?
Yes, nearby options include Exxon gas station, Speedy Stop convenience store, and Xpress Stop Drive In which also offers restaurant services.
Where can I find fitness or recreational activities near McDonald's in San Juan?
Planet Fitness gym is nearby, offering sports and fitness instruction and recreational activities.