Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with order accuracy and overall service.
Speed of Service
While some reviews praised quick service, many others highlighted long wait times, especially in the drive-thru, leading to frustration among customers.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about cold food, incorrect orders, and poor preparation.
Cleanliness
The cleanliness of the establishment received positive remarks from some customers, but others noted issues with trash and maintenance, particularly in play areas.
MA
marilyn Ayala
4 days ago
1.0
I went through the drive-thru and ordered 4 DOUBLE Quarter Pounders, but the employee rang them up as single patties instead. When I pulled up to pay, no receipt was provided.
After getting home, I noticed we were missing fries, so I returned to the store and spoke with the manager. The manager addressed the issue, but while the food was being corrected, the crew was laughing and horse-playing while bagging the order, which felt unprofessional.
Mistakes happen, but accuracy and professionalism are important. The behavior from the crew during this shift needs improvement
AD
Alex Diaz
Feb 16, 2026
5.0
Staff was friendly and courteous. They allowed my patient to sit wherever he liked. Food was delicious.
RD
Rosario DeLeon
Feb 5, 2026
4.0
Stop by for a quick bite with my great-niece. We played games on the screens and talked
JJ
Joe
Jan 28, 2026
1.0
Rude. The people are unprofessional. The manager always things that everyone is the problem. Can’t complete simple tasks.
MD
Mr Dave
Jan 27, 2026
1.0
Had to park on the side and wait for 1 breakfast sandwich while other vehicles behind me received their order.
What are the operating hours of McDonald's in San Juan, TX?
McDonald's in San Juan, TX operates daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at McDonald's San Juan location?
The drive-through is open Monday to Wednesday and Friday to Sunday from 5:00 AM to midnight, and on Thursday from 5:00 AM to 9:00 PM.
Is delivery available at this McDonald's?
Yes, delivery is available every day from 6:00 AM to 11:30 PM with options like same day delivery and no-contact delivery.
How can I order McDonald's online for pickup or delivery?
You can order online via McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's San Juan?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
What kind of services does McDonald's in San Juan offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby restaurants to McDonald's in San Juan that I could visit before or after?
Nearby restaurants include Wingstop, Little Caesars Pizza, Dairy Queen, and Muelle 37, a seafood and Mexican restaurant, offering a variety of dining options.
Are there convenient gas stations or convenience stores near McDonald's for a quick stop?
Yes, nearby options include Exxon gas station, Speedy Stop convenience store, and Xpress Stop Drive In which also offers restaurant services.
Where can I find fitness or recreational activities near McDonald's in San Juan?
Planet Fitness gym is nearby, offering sports and fitness instruction and recreational activities.
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