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McDonald's

3.9
(1749 reviews)

Business Details

824 W Business 83, San Juan, TX
78589, United States
(956) 702-5299
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
824 W Business 83, San Juan, TX
78589, United States

Hours

Reviews

3.9
1,749 reviews
5 stars
860
4 stars
358
3 stars
189
2 stars
98
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with order accuracy and overall service.

Speed of Service

While some reviews praised quick service, many others highlighted long wait times, especially in the drive-thru, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about cold food, incorrect orders, and poor preparation.

Cleanliness

The cleanliness of the establishment received positive remarks from some customers, but others noted issues with trash and maintenance, particularly in play areas.
  • MA
    marilyn Ayala
    4 days ago
    1.0
    I went through the drive-thru and ordered 4 DOUBLE Quarter Pounders, but the employee rang them up as single patties instead. When I pulled up to pay, no receipt was provided. After getting home, I noticed we were missing fries, so I returned to the store and spoke with the manager. The manager addressed the issue, but while the food was being corrected, the crew was laughing and horse-playing while bagging the order, which felt unprofessional. Mistakes happen, but accuracy and professionalism are important. The behavior from the crew during this shift needs improvement
  • AD
    Alex Diaz
    Feb 16, 2026
    5.0
    Staff was friendly and courteous. They allowed my patient to sit wherever he liked. Food was delicious.
  • RD
    Rosario DeLeon
    Feb 5, 2026
    4.0
    Stop by for a quick bite with my great-niece. We played games on the screens and talked
  • JJ
    Joe
    Jan 28, 2026
    1.0
    Rude. The people are unprofessional. The manager always things that everyone is the problem. Can’t complete simple tasks.
  • MD
    Mr Dave
    Jan 27, 2026
    1.0
    Had to park on the side and wait for 1 breakfast sandwich while other vehicles behind me received their order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in San Juan, TX?

McDonald's in San Juan, TX operates daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at McDonald's San Juan location?

The drive-through is open Monday to Wednesday and Friday to Sunday from 5:00 AM to midnight, and on Thursday from 5:00 AM to 9:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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