H-E-B plus!

4.6
4814 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 901 West Expressway 83 in San Juan, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B plus!
901 West Expressway 83, San Juan, TX
78589, United States

Hours

Reviews

4.6
4,747 reviews
5 stars
3,551
4 stars
760
3 stars
220
2 stars
70
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rude behavior from specific employees.

Product Variety

Customers appreciated the wide selection of products, especially fresh produce and in-house items, but some noted inconsistencies in product availability.

Cleanliness

The store is generally described as clean and well-organized, contributing to a positive shopping experience.

Curbside Experience

Curbside service received mixed reviews, with some praising quick service while others experienced issues with order accuracy and management.

Pricing

Many customers highlighted competitive prices, although some felt certain items were overpriced compared to competitors.
  • MS
    Max De Los Santos
    3 days ago
    1.0
    Today at the H-E-B in San Juan, I had a very upsetting and angry experience at cash register #25. After I paid for my items, a female employee wearing glasses stopped me and said I had not paid $28, even though I already had. I calmly asked what we could do to fix the situation. She responded with a very rude, harsh, and unprofessional attitude, telling me I needed to take off an item and that another customer would give me cash to pay. While I was putting my cash into the machine, the employee continued to act irritated, which made the situation very stressful and frustrating. After I paid again, the employee did not hand me my receipt. I had to take it myself because she walked away while using her phone. I have been shopping at this H-E-B since 2019 but after this experience, I will not be returning. Is this really how customers are treated at the San Juan H-E-B? Other H-E-B locations, including Pharr and even stores across Texas, provide much better customer service. This location seriously needs improvement in professionalism and respect toward customers.
  • TM
    Trevor Marsh
    Jan 4, 2026
    5.0
    Great products, good prices and wonderful people.
  • RM
    Roel Magallan
    Jan 4, 2026
    5.0
    My favorite!!!! Always fresh vegetables and fruit and I can go practically all day no none bad reviews definitely 5 stars all the way A must go place
  • VM
    Viv M
    Jan 4, 2026
    5.0
    Staff is very helpful and kind
  • DD
    Danny Duran
    Dec 21, 2025
    4.0
    One thing to mention is that on the kart area , where they are hold while cuatomers get them , that area stinks pretty bad. Smells like sewer.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.