Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Benito Highway 77. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
570 reviews
5 stars
282
4 stars
90
3 stars
47
2 stars
27
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, disorganization, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned poor food quality, including cold wings, overcooked items, and missing or incorrect orders.
Staff Behavior
Several customers noted unprofessional behavior from staff, including lack of attention to orders, inappropriate conduct, and poor customer service.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
- LGL GDec 28, 20251.0Service it's really bad plus the wings are some of the worst i have ever try And it's not the first time I come here it's the second one First time was bad but this time was worst
- JGJudith GonzalesNov 9, 20252.0Most drinks were out and PR was majorly lacking
- EMElsa MendezAug 30, 20251.0Con todo el respeto es un servicio horrible las últimas 4 veces que he ordenado por la application nunca me dan la orden incompleta y me han dado cosas que no he pedido me faltan siempre dos o tres cosas aparte que mandan orden equivocadas es casi siempre por la aplicación que no o en los aderezos y los productos que no hemos pedido vivimos afuera de la ciudad y tenemos que regresar o quedarnos con lo que ellos mandan por no regresar a 7 millas de el lugar . Muy poco recomendable!!!
- JSJoe SerinoAug 8, 20252.0I had made an online order on the Wingstop website at 6:39 pm with the order being ready for pick up in 16 min -20 min. I got to the store and asked if my order was ready. I was then told to wait for 7 minutes by Crystal, so I then sat and waited. I kept seeing multiple people who were dine-in and carry out orders receive their orders first than I. I then checked again to see if my order was ready after those 7 minutes. I was told no and waited for an additional 20 minutes before asking again. It wasn’t until 7:36 pm that my order that I ordered nearly 1 hr prior (at 6:39 pm) was sitting in the to go cart area in the very bottom all this time. I then asked Crystal if I can get my wings reheated since they had been sitting for an hour and she said no. I then questioned her as to why she never called my name and she said she did, when in reality she did not. I then asked to speak to a manager to see if something can be done (reheating my wings since they were now cold) she then said there was no manager available or a lead person working. I then said okay fine and left the store. Come to find out when I get home and take out my food from the bags, I DID NOT get my correct order. I received 20 hot lemon wings instead of 10 hot lemon & 10 Cajun and my side of carrots WAS NOT even in the bag. It was missing! I then called back the store and Crystal answered again. I told her the situation about food missing and my order being wrong and she told me that I can come back the next day. Why would I do that, when I ordered my food for today. I then asked yet again for management and was told again nobody was available. I asked for a corporate number and she said there wasn’t one. I then asked when the manager would be available to speak to him and again she does not know. Miguel Rios is the manager for this location please ensure your employees are paying attention. I know it’s busy, but when I pay so much money for food I expect it to be hot and ready. I will be speaking to the manager and making a formal complaint to corporate about this situation.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop San Benito Highway 77 offer?
Wingstop San Benito Highway 77 offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the opening hours for Wingstop San Benito Highway 77?
Wingstop San Benito Highway 77 is open from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Wingstop San Benito Highway 77 offer delivery and pickup services?
Yes, Wingstop San Benito Highway 77 offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there drive-through service available at Wingstop San Benito Highway 77?
No, Wingstop San Benito Highway 77 does not have drive-through service.
How can I order from Wingstop San Benito Highway 77 online?
You can order online through their website or mobile apps available on the Apple App Store and Google Play Store.
Which forms of payment are accepted at Wingstop San Benito Highway 77?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Wingstop San Benito Highway 77?
The address is 1141 US-77 Business, Ste D, San Benito, TX 78586. The phone number is +1 956-361-5500.
Are there grocery stores nearby Wingstop San Benito Highway 77 for convenient shopping?
Yes, H-E-B and Flexi by Buddy's grocery stores are nearby, allowing you to shop for groceries before or after enjoying your meal at Wingstop.
What other dining options are near Wingstop San Benito Highway 77?
Nearby dining options include KFC, Pizza Hut, McDonald's, and Whataburger, providing a variety of fast food choices in the area.
Are there any banks or financial services close to Wingstop San Benito Highway 77?
Yes, several financial services are nearby including Texas Regional Bank, Security First Federal Credit Union, Woodforest National Bank, Western Union, and Coinme ATM.