Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 2800 Thousand Oaks brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Im not particularly a fan of subway but i picked it for lunch since my boyfriend likes it. I asked for a bmt with turkey instead of ham, immediately told NO we cant do that. No solution no alternative other than “order the spicy Italian with turkey” which is a COMPLETELY DIFFERENT SANDWICH i was willing to pay for the turkey add on but she said i couldnt have it. Then after shes done at register with another customer she ran up to theguy helping us like she didnt trust that he would follow her directions. She didnt change gloves, didnt wash her hands, and this is after touching THE POS AND MONEY??? If she dared put her hands on my sandwich i would have walked out but thankfully my boyfriend isnt so picky about his food. Then we asked for a cookie at the end and she also used 0 gloves to handle it. Im not gonna watch someone blatantly not care about food safety, germs, or hospitality and then also pay them. Jersey mikes, firehouse, jimmy johns, literally anywhere else
HR
Heath Rochefort
4 days ago
1.0
Horrible customer service because of the manager. Very unprofessional, would not substitute meat even after offering to pay extra, took her gloves off and gave me my cookie with bare hands, and gave me a rude stare and left before I was finished checking out which made me feel like a burden. Isn’t this a build your own sandwich?
JH
Jose Hernandez
Apr 16, 2026
5.0
It sucks
FH
Friday Harrell
Apr 9, 2026
1.0
Terrible service. Lady named belinda waved her hand infront of my face and yelled at me to order while I was talking to my brother, didn't listen to what I wanted on my sandwich and made me toast my meatball sub because it "needed to be toasted" which ive never had to have done before, didn't cut my sandwich all the way and didn't even attempt to close it before cutting so everything was falling out of the sandwich, we had come for our lunch break and were in a hurry, manager was very nice when we called back to complain about her staff, but that lady definitely shouldn't be working there if she cant do her job right.
AP
Angelica Perez
Mar 30, 2026
1.0
Two rude women working at this location, I asked her to repeat herself and she yelled in my face and had zero respect for the customers. The lady facing away is named Belinda, and this is exactly why I stay away from places like subway or McDonald because they get paid 7$ a hour like that’s their only option in life. Don’t be like these woman and get stuck at a low paying establishment.
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