Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Antonio Subway® Restaurant at 9638 Potranco Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Hi @Subway, is it a new policy that local stores can refuse in-person orders if they are "too busy" with online ones? I’ve been turned away from this location multiple times now. The previous staff was great, but the current management is literally refusing to serve walk-in neighbors. This isn't the "Eat Fresh" experience I’m used to. This is all due to always being backed up with on-line orders. Is cooperate aware of this? This location last year was incredibly friendly, attentive, and welcoming. Management needs to figure out a way to balance both on-line and in-person orders. It’s a shame us locals who live near by can not just simply walk in and order. Do better!
TP
Teffi Peper
Apr 25, 2026
1.0
They should hire people who actually want to do their jobs. It feels awful having to deal with bad employee attitudes. I'm spending my money, not asking for anything for free.
SE
Salena Estrada
Apr 12, 2026
1.0
If I could 0 stars I would. This place is a joke NO items for the sandwiches and the excuse is that the other shift didn't prep. I waited 30 mins. After I placed an online order 30 mins prior so going in after my order said it was ready for pick up to sit there 30 mins and my order only being made because I asked if anyone else was working. The only word that comes to mind is TRAINING and we're is a MANAGER
RM
Ryan Mauricio
Apr 11, 2026
5.0
Went late at night around 12:30 man the food wad amazing and fresh def coming back
AC
Andrew Covey
Mar 29, 2026
1.0
Slowest subway I've ever been to. Waited 20 mins for a 1 sandwich, during a slow time. Lazy workers, dirty store.
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