One of two Hopdoddy locations in the city (come visit us at The Rim!), our burger bar at the Vineyard Shopping Center is the perfect place to grab a bite with friends and family. A Texas staple, Hopdoddy's burgers have been named among the best in San Antonio. What's captured Texans' taste buds? Our unique recipes, freshly baked buns, and Certified Piedmontese beef set us apart from the pack. It's the seemingly-little details like friendly and efficient service and the best fries you've ever tasted, however, that keep people coming back.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.