Wingstop

3.0
225 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Potranco Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
14211 Potranco Rd, Suite 500, San Antonio, TX
78253, United States

Hours

Reviews

3.0
225 reviews
5 stars
85
4 stars
19
3 stars
14
2 stars
20
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and flavorful wings, while others received overcooked or poorly prepared items.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

Concerns about cleanliness and sanitary practices in the kitchen and dining area, with reports of unsanitary conditions.

Wait Times

Long wait times reported for food preparation, even with pre-orders, causing dissatisfaction among customers.
  • MG
    Mario Gonzalez
    5 days ago
    5.0
    Despite being busy, they were all on track to get our orders out as fast as possible. Especially Alyssa! She's probably one of the best workers there! And the food came out just right, definitely coming back here again! Obviously this is all in context of your average wing stop. Even so, worth grabbing a bite from here.
  • MP
    Marx Patlan
    Jan 4, 2026
    5.0
    Fast friendly service also feels very energetic inside wings we ordered were lemon pepper sauce was okay wings were hot.
  • JN
    Joann Navarro
    Dec 26, 2025
    5.0
    Julissa was amazing! She was friendly, efficient, and made the ordering experience pleasant. Her positive attitude really stood out, and she made me feel welcomed. Great customer service.
  • SG
    Stephanie Gutierrez
    Dec 20, 2025
    1.0
    Multiple heath code violations witnesses while waiting on my food. The manager on duty didn't provide contact information for his manager.
  • KM
    kayla mccaine
    Dec 13, 2025
    5.0
    Food was fresh and tasty. The lemon pepper chicken strips were great. The bartender Jessica was super sweet, attentive And knowledgeable about their drink selections!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.