When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio W Commerce St - at N Gen McMullen. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers enjoyed the wings and other menu items, there were consistent complaints about food being overcooked, cold, or lacking flavor.
Service Speed
Numerous reviews highlighted long wait times for orders, with some customers waiting over an hour for their food, leading to frustration.
Customer Service
Customer service experiences varied widely; some staff were praised for being friendly and helpful, while others were criticized for rudeness and poor handling of complaints.
Cleanliness
Several customers noted unsanitary conditions, including employees not following hygiene practices and the overall cleanliness of the restaurant being subpar.
RS
Raquel Smith
5 days ago
1.0
I placed an online order for 10 boneless lemon pepper 10 boneless garlic Parm and 10 boneless original hot when I received my order the 10 lemon pepper looked like it just came out of the fryer. There was absolutely no seasoning on it whatsoever when I went up to ask the gentlemen about it he told me that that’s what it’s supposed to look like and I told him absolutely not because online they have a picture of it looking like it has seasoning so I asked to speak with this manager, and she was extremely rude. Her name was Melissa the absolutely most miserable person in the world had to try to help me out with something so never again will I be ordering from there if she is going to be the one in control of anything. Melissa is the absolute worst thing that could’ve happened to that location given that it is on the west side and they have to see their Fair stuff of pretty rough things that woman Melissa invites it because she does not know how to run anything. Please stay away from that restaurant. not to mention my online order, should’ve been done within the 18 minutes and we ended up having to wait about 45 when people ordered and went in there with bigger orders and got their stuff before we did. It’s just a terrible location a terrible management system and they are just absolutely the worst
CC
Cynthia Conley
Jan 21, 2026
5.0
Food is always fresh. Love the salads. Wings on point. I love the ribs as well. Staff is great 😊
JS
Jonathan Solis
Jan 18, 2026
1.0
Waited 30 minutes on a order of fries.
TJ
Tequila Jones
Dec 30, 2025
3.0
Customer service great but they are a little too heavy on the seasons
AO
Alyse Oliver
Dec 4, 2025
5.0
Great food that was delivered hot and packaged well. Haven't made it into the store yet but so far delivery has not disappointed
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop San Antonio W Commerce St - at N Gen McMullen specialize in?
Wingstop specializes in classic and boneless chicken wings, with over 11 iconic flavors, as well as tenders and signature sides like hand-cut fries, Cajun Fried Corn, and Buffalo Ranch Fries.
What are the operating hours for Wingstop on weekdays?
Wingstop is open from 10:30 AM to 1:00 AM Monday through Thursday, and from 10:30 AM to 2:00 AM on Friday.
Does Wingstop offer delivery and takeout services?
Is there a drive-through available at this Wingstop location?
No, this Wingstop location does not have drive-through service.
Where is Wingstop San Antonio W Commerce St - at N Gen McMullen located?
The location is at 4622 W Commerce St Ste 102, San Antonio, TX 78237, USA.
What are the payment options accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payment.
Can I place an order online for Wingstop?
Yes, you can order online for carryout or delivery via their website or mobile apps on iOS and Android.
Is Wingstop suitable for dining in with children?
Yes, Wingstop welcomes children and has child-friendly amenities like high chairs and wheelchair accessible seating and restrooms.
What nearby restaurants can I visit before or after dining at Wingstop?
Nearby restaurants include Whataburger, Pizza Patrón, El Pollo Loco, Subway, and Jack in the Box, which offer a variety of fast food and dining options.
Are there any nearby service centers that might be convenient when visiting Wingstop?
Yes, nearby service centers include Fred Loya Insurance and Primera Insurance & Tax Services, as well as Rx Plus Pharmacy and Rent-A-Center for shopping or errands.
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