Wingstop

4.1
643 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Embassy Oaks - At 281 & Bitters. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
502 Embassy Oaks Ste 126, San Antonio, TX
78216, United States

Hours

Reviews

4.1
643 reviews
5 stars
370
4 stars
113
3 stars
56
2 stars
32
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and professionalism, others were reported as rude and dismissive.

Food Quality

The quality of food varies significantly; while many customers enjoyed the wings and found them flavorful, there were complaints about cold fries, undercooked wings, and inconsistent preparation.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness and Atmosphere

The restaurant is generally noted for being clean and having a pleasant atmosphere, although some reviews mentioned poor service affecting the overall experience.
  • VD
    Vonquisha. Danisha
    Jan 4, 2026
    5.0
    Michelle is wonderful and the customer service here is a 10
  • MM
    Mercedes Marin (Mercy)
    Jan 1, 2026
    2.0
    This Wing-stop is always hit or miss. My last order my fries were cold. My wings were warm and I'm pretty sure undercooked too. I even ordered my food an hour ahead of time and waited for 15mins in store because they had told me my order wasn’t ready. Just for it to be under cook and for cold fries.
  • NL
    Nhi Lai
    Dec 16, 2025
    5.0
    Clean and many table at this location The order took less than 10 minutes and they were yummy
  • EM
    Eric M
    Nov 14, 2025
    4.0
    I've loved coming to Wing Stop ever since they first opened and if you ever do the no carb challenge, this place with quickly became one of your go to restaurants (But from what you can see on my pictures, I'm not on that diet at the moment 😂)! Everything is fresh and made to order so while technically yeah you can get them to go, if you have the time I would recommend you eat them at the restaurant while it's still hot instead.
  • SE
    Sonja Edwards
    Oct 4, 2025
    5.0
    Excellent Service! Everyone was friendly! Very impressed!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.