When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Embassy Oaks - At 281 & Bitters. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed; while some employees received praise for their friendliness and professionalism, others were reported as rude and dismissive.
Food Quality
The quality of food varies significantly; while many customers enjoyed the wings and found them flavorful, there were complaints about cold fries, undercooked wings, and inconsistent preparation.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness and Atmosphere
The restaurant is generally noted for being clean and having a pleasant atmosphere, although some reviews mentioned poor service affecting the overall experience.
VD
Vonquisha. Danisha
Jan 4, 2026
5.0
Michelle is wonderful and the customer service here is a 10
MM
Mercedes Marin (Mercy)
Jan 1, 2026
2.0
This Wing-stop is always hit or miss. My last order my fries were cold. My wings were warm and I'm pretty sure undercooked too. I even ordered my food an hour ahead of time and waited for 15mins in store because they had told me my order wasn’t ready. Just for it to be under cook and for cold fries.
NL
Nhi Lai
Dec 16, 2025
5.0
Clean and many table at this location
The order took less than 10 minutes and they were yummy
EM
Eric M
Nov 14, 2025
4.0
I've loved coming to Wing Stop ever since they first opened and if you ever do the no carb challenge, this place with quickly became one of your go to restaurants (But from what you can see on my pictures, I'm not on that diet at the moment 😂)! Everything is fresh and made to order so while technically yeah you can get them to go, if you have the time I would recommend you eat them at the restaurant while it's still hot instead.
SE
Sonja Edwards
Oct 4, 2025
5.0
Excellent Service! Everyone was friendly!
Very impressed!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kinds of wings does Wingstop San Antonio Embassy Oaks offer?
Wingstop San Antonio Embassy Oaks offers classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop San Antonio Embassy Oaks?
Wingstop is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and dine-in.
Does Wingstop San Antonio Embassy Oaks offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through option at Wingstop San Antonio Embassy Oaks?
No, this Wingstop location does not have a drive-through service.
Where is Wingstop San Antonio Embassy Oaks located?
Wingstop is located at 502 Embassy Oaks Ste 126, San Antonio, TX 78216, USA.
How can customers place an order for Wingstop San Antonio Embassy Oaks?
Customers can place orders online for carryout or delivery via the Wingstop website or mobile apps on iOS and Android.
What payment methods are accepted at Wingstop San Antonio Embassy Oaks?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Are there any popular bars near Wingstop San Antonio Embassy Oaks where I can hang out after eating?
Yes, nearby bars include Dixies Bar & Patio, Fast Eddie's Embassy Oaks, Oasis Lounge, and 502 Bar, great spots to visit after enjoying your wings.
What recreational activities are close to Wingstop San Antonio Embassy Oaks?
Nearby you can enjoy pool and billiards at Fast Eddie's Embassy Oaks, bowling at Upon A Star Events, and fitness at River City Strength gym.
Is there a local market close to Wingstop San Antonio Embassy Oaks for fresh produce or groceries?
Yes, Embassy Local Market San Antonio is nearby offering fresh fruits, vegetables, and a liquor store for convenient shopping.