Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Loop 1604 at Culebra. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.1
750 reviews
5 stars
257
4 stars
126
3 stars
60
2 stars
52
1 star
255
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked wings, bland flavors, and missing items.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty conditions and poor ventilation.
Management Response
A few customers appreciated the efforts of managers to rectify issues, but many expressed frustration with overall management and staff organization.
- RRroninJan 5, 20261.0I ordered 3 wings combos all well done and we got quite the opposite. The wings were barely cooked through, lightly sauced. The corn was stale. The wings werent even hot. I tried calling but no one answered. This has got to be the worst experience I've ever encountered. Complete waste of money and time. Now I have to find else for us to eat after spending $65. This needs to be rectified
- FZFozan ZhDec 31, 20251.0The food absolutely sucked, first delivered to wrong house. Probably cooked in bad oil too, the oil smelled rancid and the wings were so leathery. Probably the worst wing experience i had in my life. The sauce was all splattered in the bag. Do not waste your money here.
- KCKimberly CruzDec 31, 20251.0Horrible service. I ordered 65 dollars of food first they forgot the wings and ranch I ordered. Caught that quickly. Went home and noticed that there were only 10 tenders instead of the 20 I order. Tried calling and they put me on hold. (Never even got to tell them why I was calling) went to the store and they let gave me so much trouble like why I didn’t notice. I’m not going to count the tenders when my hands are dirty. They are the ones who messed up and are trying to say it’s my fault. Then they said they gave me two bags when they only gave me one. They have cameras and can pull up what happened. Make sure you count your wings/tenders here and check your order before leaving.
- BTBruce TownsendDec 16, 20254.0Great food, very hot! We really appreciate the freshness of the food we received, very hot and delicious! My wife got the 6-piece classic wings and I got 5-piece tenders (2 Atomic and 3 Original Hot). Be warned: Atomic is next-level spicey!!! I couldn't eat an entire one... I may need to add Tapatio hot sauce to calm down the spice level! lol... The employee taking our order was very nice and professional. The music was too LOUD and she had a hard time hearing us and we had a hard time hearing her. Corporate: TURN THE MUSIC DOWN! Oh, and there was no paper towels in the bathroom to dry my hands with. I think they took the roll and used it by the soda dispenser.
- SVSteve ValentineDec 16, 20255.0The only place I'll go for wings. The best Ranch on the planet.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop San Antonio Loop 1604 at Culebra?
Wingstop San Antonio Loop 1604 at Culebra is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Where is Wingstop located in San Antonio?
Wingstop is located at 5630 W Loop 1604 N Ste 112, San Antonio, TX 78251.
What flavors of wings does Wingstop offer at this location?
Wingstop offers over 11 iconic wing flavors including Lemon Pepper and Original Hot, with options for classic, boneless wings, and tenders.
Can I order Wingstop wings online for delivery or pickup?
Yes, you can order online for carryout or delivery through Wingstop's website or mobile apps for quick and convenient service.
Does Wingstop San Antonio offer drive-through service?
No, this Wingstop location does not offer drive-through service; however, in-store pickup and delivery are available.
What payment options does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa for your convenience.
Are there any nearby restaurants where I can dine after visiting Wingstop?
Yes, nearby restaurants like Peter Piper Pizza, LongHorn Steakhouse, and Taco Cabana offer a variety of dining options for you to consider after your Wingstop visit.
What local attractions are near Wingstop San Antonio Loop 1604 at Culebra that I can visit?
You can visit nearby places such as Town & Country Veterinary Hospital and Serenity Nails & Spa for pet care and relaxation before or after enjoying your meal at Wingstop.
Is Wingstop near any fitness or wellness centers?
Yes, Wingstop is near Ronin MMA Texas, a martial arts club and gym, and CBD Plus USA+, which offers holistic health and chiropractic services.
How can I use nearby places to plan a visit to Wingstop San Antonio?
You can combine your visit to Wingstop with nearby services such as Red Wing Shoes for shopping or stop by The Home Depot for home supplies, making it convenient to run multiple errands in one trip.