When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio West Ave ~ Basse & I-10. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is inconsistent; while some customers enjoyed the wings, others reported issues with cold food and improper cooking.
Wait Times
Long wait times reported consistently, even for orders placed in advance, causing dissatisfaction among customers.
Cleanliness
Concerns raised about the cleanliness of the dining area and bathrooms, with multiple mentions of unsanitary conditions.
SB
Sarah Bonilla
Jan 5, 2026
5.0
Let me just I always go to the one on san pedro and I am always disappointed there. Me and my sister were in the area and stopped at thos location and let me just say from the time we entered and the time we left the lonely ladies working here were the sweetest. Greeted us with a smile and its showed even from us trying to figure out what we wanted. They were so understanding and offered us different deals. Wings were on point cooked to its perfection. Loved it here. Thank yall team for being so sweet and awesome!!! RENEISHEA
KT
Kevin Tello
Dec 8, 2025
1.0
Pésimo sevicio!.
NV
Nicole Vasquez
Nov 14, 2025
5.0
Thank you to Lupe the cashier that helped me he was very helpful I can be a little indecisive when it comes to flavor 😂 and he helped me out he’s doing good keep up the good work 👍
ES
Elizabeth Schwartz
Oct 28, 2025
5.0
Good place to go for fresh wings and fries. Food is always fresh and good!
CI
Crystal Ibarra
Jul 18, 2025
1.0
Wow wingstop employees. Location closes at 1:00 and at 11:45 y’all are saying it’s closing. Meant to order bone in and I guess accidentally hit boneless. I asked if they can make the bone in and I would gladly take them the order back. They said there’s a price difference and I told them they can charge me the difference it wasn’t a problem. And even at that when I had opened the order this is the 6 piece boneless that I got for $15. Guess I’ll be getting full off of veggie sticks. The employees suck nothing but rude kids.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop San Antonio West Ave offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop San Antonio West Ave?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop San Antonio West Ave have drive-through service?
No, this Wingstop location does not have drive-through service.
What payment methods are accepted at Wingstop San Antonio West Ave?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I order online for delivery or carryout from Wingstop San Antonio West Ave?
Yes, you can order online for delivery or carryout through Wingstop's website or mobile apps.
Does Wingstop San Antonio West Ave offer no-contact delivery?
Yes, no-contact delivery is available at this Wingstop location.
What is the address and contact number for Wingstop San Antonio West Ave?
The address is 2911 West Ave, San Antonio, TX 78201. You can reach them at +1 210-341-4000.
What nearby restaurants can I visit along with Wingstop San Antonio West Ave?
Nearby eateries include Wolfies SMOKE SHACK barbecue restaurant, Pizza Patron, Murf's Better Burger, and Dairy Queen for ice cream and fast food.
Are there any nearby financial services near Wingstop San Antonio West Ave?
Yes, customers can find Speedy Cash and LendNation nearby for financial services and payday loans.
What nearby stores and salons are close to Wingstop San Antonio West Ave?
Nearby shopping options include Family Dollar and My Melrose department store. Beauty services are available at Leticia's Beauty Salon and Hernandez Barbershop.