Wingstop

3.8
474 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio West Ave ~ Basse & I-10. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2911 West Ave, San Antonio, TX
78201, United States

Hours

Reviews

3.8
474 reviews
5 stars
239
4 stars
98
3 stars
34
2 stars
18
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers enjoyed the wings, others reported issues with cold food and improper cooking.

Wait Times

Long wait times reported consistently, even for orders placed in advance, causing dissatisfaction among customers.

Cleanliness

Concerns raised about the cleanliness of the dining area and bathrooms, with multiple mentions of unsanitary conditions.
  • SB
    Sarah Bonilla
    Jan 5, 2026
    5.0
    Let me just I always go to the one on san pedro and I am always disappointed there. Me and my sister were in the area and stopped at thos location and let me just say from the time we entered and the time we left the lonely ladies working here were the sweetest. Greeted us with a smile and its showed even from us trying to figure out what we wanted. They were so understanding and offered us different deals. Wings were on point cooked to its perfection. Loved it here. Thank yall team for being so sweet and awesome!!! RENEISHEA
  • KT
    Kevin Tello
    Dec 8, 2025
    1.0
    Pésimo sevicio!.
  • NV
    Nicole Vasquez
    Nov 14, 2025
    5.0
    Thank you to Lupe the cashier that helped me he was very helpful I can be a little indecisive when it comes to flavor 😂 and he helped me out he’s doing good keep up the good work 👍
  • ES
    Elizabeth Schwartz
    Oct 28, 2025
    5.0
    Good place to go for fresh wings and fries. Food is always fresh and good!
  • CI
    Crystal Ibarra
    Jul 18, 2025
    1.0
    Wow wingstop employees. Location closes at 1:00 and at 11:45 y’all are saying it’s closing. Meant to order bone in and I guess accidentally hit boneless. I asked if they can make the bone in and I would gladly take them the order back. They said there’s a price difference and I told them they can charge me the difference it wasn’t a problem. And even at that when I had opened the order this is the 6 piece boneless that I got for $15. Guess I’ll be getting full off of veggie sticks. The employees suck nothing but rude kids.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.