Wingstop

Reviews

• LT

  Lisa Truong

  Feb 22, 2026
  1.0
  I placed an online order for 40 boneless wings for pickup. When I got home and opened the order, I discovered that I only received 25 wings instead of the 40 I paid for. I immediately contacted the location and spoke with the manager, Jesse. Unfortunately, he was rude and unprofessional during the conversation. I explained that the mistake was made on their end and asked if the missing portion could be delivered. He refused and stated he could only offer two options: I could come back to pick up the rest or get it another time. I had guests at my home and was not going to leave them to drive back because of their mistake. I then requested a refund for the missing items, but he was unwilling to properly assist or resolve the issue in a reasonable manner. During the call, Jesse even told me I could complain all I wanted because he didn’t care, which was extremely disrespectful and unacceptable coming from a manager. Customer service matters, especially when the error was not the customer’s fault. This was a very disappointing experience.
• YM

  Yvonne Martinez

  Feb 17, 2026
  5.0
  Awesome food very respectful and courteous
• JG

  J G

  Jan 23, 2026
  5.0
  Food is good the wait time always so long but worth the wait
• PC

  Peter Cervantes

  Jan 10, 2026
  4.0
  I love this spot I go all the time but this is the first time I had a mistake made by them I got hot lemon and got burnt lemon still had to try was burnt😂
• KC

  Kimberly Cruz

  Dec 31, 2025
  1.0
  Horrible service. When I picked up my order, they forgot the wings and ranch. (I caught that before we left) when I got home I realized they only gave me 10 of the 20 tenders I ordered. I called the restaurant but the put me on hold before I even got to explain my reason for calling. I drove back to the restaurant (while on hold they never answered back) when I got to the restaurant I explained that they only added 10 tenders instead of the 20. The First Gentleman I spoke to, kept insisting he gave us two bags which was not true. I let him know he only gave us one, I told him to look at the cameras that are right behind him. Then the manager comes and he asked why we didn’t check our order before we left? I told him we did (that’s how I noticed wings and ranch were missing at first but I didn’t count the tenders since my hands were dirty. Then he said that I should’ve known that I only got 10 since I ordered different flavors? How is this my fault? It is their responsibility to ensure I get what I paid for. I don’t work at wing stop , this was my first time ordering the tenders I don’t know how those flavors look. It had been my first time ordering in years. Again I told him to check his cameras. He never apologized for THEIR error and tried to blame this on me. I will never spend money here again. Unprofessional establishment. This happened between 5:30-6:45 pm on New Year’s Eve. Please check the cameras and ensure this does not happen to someone else.

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