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Wingstop

3.7
(612 reviews)

Business Details

(210) 494-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Hwy 281 N at Evans. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
21134 U.S. 281 #101, San Antonio, TX
78258, United States

Hours

Reviews

3.7
612 reviews
5 stars
299
4 stars
114
3 stars
44
2 stars
31
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and attentive staff, others reported severe issues with service, including rudeness and lack of professionalism.

Order Accuracy

Multiple reviews highlighted consistent problems with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; some enjoyed the wings and fries, while others complained about undercooked or poorly prepared items.

Wait Times

Many customers expressed dissatisfaction with long wait times for food, both for in-store orders and online pickups.

Management Issues

Several reviews pointed to poor management practices, including disorganization and inadequate staffing, contributing to a negative dining experience.
  • DF
    David Fernandez
    6 days ago
    5.0
    Food was delivered as time expected, wings were good as always!
  • NA
    Noah Amador
    Feb 8, 2026
    1.0
    I placed an online order yesterday for Super Bowl Sunday which I thought was a smart idea but unfortunately, the incompetence of these employees is astonishing not only did did I have to wait thirty minutes after the initial time that I was supposed to pick it up but they kept prioritizing people who were walking in instead of the people lined up behind me, which were tons and tons of people.By the way, all with online orders ready to pick up because they were all responsible.But this store was not.That's embarrassing go to any other wing place instead of this store it's full of teenagers who have absolutely no idea how to function with society if this store wants to survive, they should fire all the incompetent teenagers and hire the people who have experience that only want an extra 2 or 3 extra dollars on top of the regular incompetent people that they hire every day.
  • AR
    Alexander Robles
    Feb 3, 2026
    5.0
    I walked in the store and found the two best casheers in the world they served me and it was thw best servise unlike buffalo wild wings and the food qas the best food i had since 40 years, i will be visiting this location again in the near future.
  • PK
    Patrick Keefe
    Jan 26, 2026
    3.0
    We called in to place in order. They said they were closed and weren't taking any orders. We turned around and did it on the app. And then drop by the store. They process the online order. But they wouldn't process the phone order. Food was ready, fries were soggy, very messily packed
  • RC
    Rick Cioppa
    Dec 23, 2025
    5.0
    The guy taking our order was very good, friendly and our wings were tasty.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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