Wingstop

3.7
486 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Nacogdoches Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13909 Nacogdoches Rd Ste 104, San Antonio, TX
78217, United States

Hours

Reviews

3.7
486 reviews
5 stars
238
4 stars
87
3 stars
39
2 stars
30
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times for orders.

Food Quality

Several reviews mentioned issues with food quality, including cold wings, incorrect orders, and lack of seasoning.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff and customers.

Cleanliness

There were complaints about unsanitary conditions and lack of attention to cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • KG
    K G
    Dec 30, 2025
    1.0
    Came here for the 1st time in years. Guy making my food was sneezing alot , all over everyone's food, Noone volunteered to swap out with a bunch of others just standing around. Sneezed on my order, got a refund, took 4 days and neevr coming back
  • RG
    Ryan G
    Dec 28, 2025
    5.0
    Perfect all around.
  • KK
    Kay
    Dec 22, 2025
    3.0
    WHAT THE HECK!?!?! I ordered 30pcs of mango habanero and IT BARELY GOT SAUCE!! Yall gatekeeping the sauce!??! Lowkey wasted money cuz it looks like plain chicken with a drizzle of sauce. It's practically a Starbucks drink with a caramel drizzle on top. I DIDNT ORDER A DRIZZLE OF SAUCE!! I WANT A BOATLOAD OF THAT😭😭😭
  • GG
    Glittzzy Girl
    Oct 23, 2025
    1.0
    Called to place a p/u order, man answered said I"m going to put hold, waited almost 5 minutes, then a girl comes on the phone, gave her my order, then she put me on hold, then another man comes on the line says she didn't take my order, so, gave him the order. Went to p/u the order and they said they didn't have an order for me, but let me get the manager. The manager came to talk to me with an attitude on his face, I was upset and talked loudly to the manager and he said he refused to take my order. Asked him his name, couldn't understand it, so asked him to write it down and he refused to write it down. Then I left. The manager was rude an had a chip on his shoulder.
  • MG
    Matthew Galvan
    Sep 18, 2025
    5.0
    ❤️ love the guest service

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.