Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio Walzem Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
880 reviews
5 stars
462
4 stars
187
3 stars
95
2 stars
27
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor management and long wait times for assistance.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, overcooked items, and food safety issues, including reports of food poisoning.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sightings of roaches in the dining area.
Order Accuracy
Frequent issues with incorrect or incomplete orders were highlighted, leading to customer dissatisfaction.
Delivery Issues
Customers experienced significant delays and problems with delivery orders, including missing items and poor communication.
- AVAnna VegaDec 13, 20251.0Sometimes yall can be rude to people for no reason
- NMN8 “Maverick”Nov 11, 20255.0Food was fresh and hot and tasted good. Service was fast and friendly. And thanks to their late at night hours we were able to enjoy some good wings at a later hours in most restaurants. I had the Cajun and atomic wings . I found the Atomic Wings to be just the right amount of heat to not be overbearing. The Cajuns are good and flavorful. But to me not enough Heat. Next time I'll definitely get the mango habaneros in place of the Cajuns.
- PLPatty LucioNov 8, 20255.0Love the spicy lemon pepper!
- JEJennifer EspinorOct 9, 20252.0I came in because I didn't want to cook. I had a chicken sandwich with lemon pepper dry rub and corn. The sandwich tasted like it was doused in lemon juice and was disgusting and over cooked. I tried the corn since last time the fries were burnt. The corn was dry, old and doused in Cajun seasoning. Is this normal? I could have been eating lemon coated cardboard for all I tasted. I ate in store and it was gross. All of the seasoning was way over done.
- KSKeshia StemmonsSep 21, 20251.0Myself my partner and my mom got sick off the food will not be returning to this location or any others for a good while
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop San Antonio Walzem Rd specialize in?
Wingstop San Antonio Walzem Rd specializes in classic and boneless chicken wings with over 11 iconic flavors, along with tenders and signature sides like seasoned fries and Cajun Fried Corn.
What are the opening hours for Wingstop San Antonio Walzem Rd?
Wingstop San Antonio Walzem Rd is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop San Antonio Walzem Rd offer delivery and pickup services?
Yes, Wingstop San Antonio Walzem Rd offers in-store pickup, delivery including same-day and no-contact delivery.
Is there a drive-through service available at Wingstop San Antonio Walzem Rd?
No, the Wingstop San Antonio Walzem Rd location does not have a drive-through service.
What payment methods are accepted at Wingstop San Antonio Walzem Rd?
They accept American Express, Discover, Mastercard, Visa, debit cards, and mobile NFC payments. Cash is not required.
Does Wingstop San Antonio Walzem Rd have seating and is it wheelchair accessible?
Yes, Wingstop offers dine-in seating with wheelchair accessible entrance, parking, seating, and restrooms. High chairs are also available for children.
Are there any nearby places a customer can visit before or after dining at Wingstop San Antonio Walzem Rd?
Customers can visit nearby spots like Las Palapas (a Tex-Mex restaurant), Dutch Bros Coffee for beverages, or do some shopping at Walzem Plaza shopping center.
How can nearby locations like Nettoie Avec Mei or Evelyn's Salon be useful for Wingstop customers?
Customers visiting Wingstop could conveniently combine their visit with appointments at nearby places such as Evelyn's Salon for beauty services or Nettoie Avec Mei for industrial needs, making the area multi-purpose for errands and dining.
Are there other dining options close to Wingstop San Antonio Walzem Rd?
Yes, other nearby food options include Domino's Pizza, Pizza Hut, Jack in the Box, Chef Joe Asian Cuisine, and Bunsen Burgers, offering a variety of cuisines around the area.
How can a customer place an order with Wingstop San Antonio Walzem Rd?
Customers can order online for carryout or delivery via the Wingstop website or mobile apps available on Apple App Store and Google Play, accessing the full menu to customize their wings and sides.