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Wingstop

3.5
(232 reviews)

Business Details

23110 W. IH-10, San Antonio, TX
78257, United States
(210) 298-0599
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Antonio W. IH 10. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
23110 W. IH-10, San Antonio, TX
78257, United States

Hours

Reviews

3.5
232 reviews
5 stars
115
4 stars
30
3 stars
12
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with dry, tasteless wings and inconsistent flavor, with some expressing disappointment in the overall quality of the food.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and mishandled orders.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and a lack of attention to detail in food preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at certain locations.
  • BO
    Brieann Olafsson
    Feb 8, 2026
    1.0
    Such a disappointment for superbowl. Ordered wings DAYS in advance for a 5pm pickup and didn’t leave with our order until 6:50pm. That’s after a manager informed us they were running “20-30 minutes behind” when we arrived. It’s one thing to be late, another to blatantly lie to folks, and even worse to do both.
  • DY
    DuRonda Yeager
    Feb 8, 2026
    1.0
    This place is poorly ran. We placed an online order 2 weeks ago for a 4:30 pickup. Arrived at 4:45 and was told they were running 30 mins behind. Waited another 45 mins still no wings and was told it might be another 30 mins but couldn’t promise. This place is pathetic.
  • JF
    Janice Fuentes
    Feb 8, 2026
    1.0
    What is the point of preordering when the food is not going to be ready for the selected time? I get they are busy but adding almost an hour to my selected pickup time is ridiculous. They really need to get it together!
  • AH
    Ashley H
    Feb 8, 2026
    1.0
    Don’t bother calling right now during superbowl. They are not accepting any orders at this time.
  • AA
    Alden
    Jan 24, 2026
    5.0
    bussin. I hope the employees get paid at least 18 each.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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