Willie's Grill & Icehouse

Reviews

• KA

  Kalia A.

  4 days ago
  2.0
  The service was not up to par but the manager tried to help during my order. I had questions since it was my first time and no one was really helpful until I spoke to him and placed the order. They do not greet you or help you upon arriving. Since it was my first time, I sat down and waited 15 mins before I learned that you order at the counter then they bring you your food. My seafood boil was NOT good. It was watery, powdered tragedy in a bowl lol. My crab legs were dry (barely any food inside) and browned with black specs/black spot disease… The shrimp was good and the sausage was quality. My server ended up being kind. She came by once and I checked out during that time. The place itself is family oriented and loud because they are playing many different games and such in the TVs. They also have a sandbox for the kids. Even the menus were dirty and sticky. Sorry but I won’t be returning.
• CR

  Clarissa Rios

  Feb 23, 2026
  3.0
  The waitress, Kaylee, was awesome and so helpful. There was a mistake on our bill. We talked to the manager Diego. He was very rude and condescending regarding the mistake on the bill and asked, “Well, what do you want me to do about it?” He snatched the receipt and walked away. The waitress came back with corrected receipt and apologized for the mistake. She was very nervous. I asked her if she was ok. She hesitated and said yes. I asked her if the manager got after her. She said yes. I told her not to worry because it was an honest mistake and he was rude to us. This manager needs to be reprimanded for his behavior towards me and my family and the waitress. He behaved improperly.
• DR

  Daniel Redd

  Feb 21, 2026
  5.0
  Brittany was a great server. Took care of two tables that were in our party while there was another big party she was serving as well. She handled things well. First time I've ever tried and ordered fried mushrooms, it came to our table hot and delicious. Good margaritas
• AW

  Alene Watson

  Feb 20, 2026
  5.0
  I’m visiting from out of town and went to this location with my family to have lunch. The atmosphere was great and the food was on point. The staff was amazing especially Raven. Whenever I return to San Antonio, I was definitely be returning to this restaurant!
• EE

  Emerson Easley

  Feb 13, 2026
  3.0
  Unfortunately our visit wasn't so great this time. Chicken wings were under cooked & tater tots were still cold on the inside. I complained and the person who brought out the replacement insinuated I should eat faster. He lectured me on the time the food was served vs the time I complained. Well, the tots came out after the food was served, and the waiter didn't come back around for ever. I had to walk the tots, myself, back up to the kitchen window to let them know they weren't cooked all the way through. I'm a grown adult. I know how to eat. If it was cooked properly, they wouldn't have lasted more than 5min on the table. Anyhow....check that your food is cooked properly.