Willie's Grill & Icehouse

4.4
3852 reviews

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Willie's Grill & Icehouse
7911 I-35 South, San Antonio, TX
78224, United States

Hours

Reviews

4.4
3,852 reviews
5 stars
2,595
4 stars
619
3 stars
286
2 stars
140
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some servers receiving high praise while others are criticized for being inattentive or unprofessional.

Food Quality

Food quality received mixed reviews; some dishes were praised while others were described as subpar or poorly prepared.

Cleanliness

Several customers noted cleanliness issues, particularly with food presentation and the dining environment.

Staff Attitude

Customer experiences varied significantly regarding staff attitude, with some servers being described as friendly and attentive, while others were perceived as rude or dismissive.
  • AM
    Abby Martinez
    4 days ago
    5.0
    One of the best places for lunch and happy hour for sure 😊 always happy to see my favorite waitress Ricki, she’s so helpful & friendly. All the employees are very nice & managers always check on customers but most of all Ricki.
  • TG
    Tadakiss Griggs
    Jan 5, 2026
    5.0
    I have to say every time Erin takes care of us we always get the best service. She is fast efficient and always treats us like family. The food is awesome I love the new burger deal. It's the perfect amount of food. Great deal for the price. I love the ambiance music is fun and the garage doors open was nice
  • MT
    matthew turner
    Jan 5, 2026
    5.0
    Great service Ricki she always takes good care of me when I dine in with my family!! Food is delicious tasty ready fast!! Please keep up the good work. Lisa the manager always comes by to say hi she is sweet and professional
  • MT
    Meliza Trejo
    Dec 29, 2025
    5.0
    Place is clean, friendly enough. Food is good, country fried steak was not phenomenal but okay. The drinks were delicious but disappointing that the strawberry margarita was water like & not slushie. Waiter was good, food came out fast. The queso dip & chips were so delicious!
  • SO
    Stephanie Osler
    Dec 22, 2025
    2.0
    Food was decent for this type of restaurant. Service by Clarissa was absolutely awful. Idk where she was, but it wasn’t serving tables. The kitchen staff had to come out and ask how the “starters” were because they sat back on the line waiting to be served for so long. I was almost done with my food before I got my drink. I would not choose to go here again. Staff that actually cares about customers, regardless of the establishment, goes a long way.

Frequently Asked Questions About Willie's Grill & Icehouse

Does Willie's Grill & Icehouse accept reservations?

No, Willie's Grill & Icehouse does not accept reservations.

What are the regular opening hours at Willie's Grill & Icehouse?

The restaurant is open Monday through Thursday from 11:00 AM to 10:00 PM, Fridays and Saturdays until 11:00 PM, and Sundays from 11:00 AM to 9:30 PM.