Whataburger

4.0
505 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
3551 CULEBRA RD, SAN ANTONIO, TX
78228, United States

Hours

Reviews

4.0
505 reviews
5 stars
314
4 stars
66
3 stars
31
2 stars
14
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor management interactions.

Food Quality

Mixed reviews on food quality, with complaints about cold, overcooked, or incorrect items, but some customers enjoyed their meals.

Customer Service

While some staff provided excellent service, others were described as rude or unprofessional, leading to a negative experience for some customers.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and with food preparation.

Consistency

Customers noted inconsistency in service and food quality, with experiences varying significantly depending on the time and staff.
  • JE
    Jerman Estrada
    Nov 3, 2025
    1.0
    I cannot believe how terrible Whataburger was this morning! They didn't have regular sugar for my coffee, the fries in my daughter's kids meal were old, and they just handed out ketchup without even asking On top of that, they didn't have the usual kids bag available. The General manager needs to be replaced immediately due to their poor planning. Maybe the GM is too incompetent for this role. I wonder if the regional manager is aware of how poorly this store is being managed
  • B
    *tHaT b¡TcH*
    Nov 1, 2025
    1.0
    Messed up my order not once but twice very very disappointed
  • UP
    Unknown Person
    Oct 30, 2025
    1.0
    SLOWEST SERVICE EVER!!!!!! Waited over 30 minutes in the drive thru for a #13 meal. Medium size drink was already done by the time i received my food. Yeah, they were quick on handing me my drink and taking my money, but they service sucked. I'll probably pass on stopping by here again. McDonald's is probably faster.
  • RG
    Raymond Garcia
    Oct 15, 2025
    1.0
    I honestly think you guys getting careless on your cooking method /timer fries were over cooked with brown color asked for fresh fries and still came back with brown color no flavor just left them their $40 meal not worth the money anymore , however, the service at the counter was great
  • KK
    Knicholas
    Oct 11, 2025
    5.0
    What's sad about this location is they are slow when no one is there.. I have left to mc Donald's and got the same order less time when they had a like as well. This location SUCKS 😞

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3551 Culebra Rd?

Whataburger is open 24 hours a day, 7 days a week at 3551 Culebra Rd, San Antonio, TX.

Does Whataburger at this location offer breakfast?

Yes, Whataburger serves breakfast, lunch, and dinner at this location.