Brand Certified
Whataburger
4.0(533 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
3551 CULEBRA RD, SAN ANTONIO, TX
78228, United States
Certified by Whataburger • Mar 01, 2026
(210) 944-0651
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.0
533 reviews
5 stars
330
4 stars
69
3 stars
30
2 stars
16
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and hair found in meals.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent order mistakes, particularly in the drive-thru.
Positive Atmosphere
Despite the issues, several customers praised the friendly staff and welcoming atmosphere at the location.
Management Concerns
Multiple reviews expressed dissatisfaction with management, citing poor handling of customer complaints and staff treatment.
- AAabel apolinarFeb 19, 20265.0The lady's in the morning are Real good .
- ASAnthony SaldanaFeb 15, 20261.0Souggy,unseasoned meat patties. Tables are all dirty. Long wait time. Doesn’t taste like a regular whataburger at all.
- LCLeonardo CervantesFeb 12, 20261.0Waited in the drive-through for 40 minutes took forever then gave us food with attitude and fries just thrown in the bag and I also asked for ranch. I got no ranch and they charge me for ranch. Ridiculous. They got a new kitchen, but need new employees. Fries were also old you can tell by just the way they look . Stale . Who wants stale fries ??
- CMChristine MartinezFeb 10, 20261.0Had a very bad experience today witch it made me very upset and I usually don't get upset but I had order and order and they got it wrong the first time so I went back and gave it back I talked to the manager amy and she gave me an order I checked and it was wrong again I gave them the receipt how hard it is to read a receipt 🧾 so she goes back and give me an other order for the third time let me remind you I'm on my break lunch I only get 30 min I had to go to work come back and forth so I can fix my order now the third one she gave me last was still with so I just asked for money back I was so upset this never happened before never had problems here what is going on why are they ain't doing there job right not even the manager amy got the order right come on guys I am not returning back don't want this experience happen to me a again they just lost a long time customer. Not cool and of course I did not stay with the food so she thru the 3 orders in the trash 🗑️ witch is sad they should give it to the homeless that is around that area very bad reputation there .
- MPMonica PachecoJan 22, 20261.0Went to the drive through. The girl standing outside was nice but didn’t get the order right. Arrived at the sliding door for pick up . What appeared to be an assistant manager in orange and a manager in blue were clueless to where my order was and what it was. They lost count of the order of orders. I asked for a receipt and the extremely big boned manager had an attitude because they couldn’t find the print out. She finally got a clue on how to reprint the receipt. 👏🏼👏🏼👏🏼👏🏼. She should’ve been in the back with her nasty self. The young man was super nice , kind and great service. The managers should learn from him.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 3551 Culebra Rd?
Whataburger is open 24 hours a day, 7 days a week at 3551 Culebra Rd, San Antonio, TX.
Does Whataburger at this location offer breakfast?
Yes, Whataburger serves breakfast, lunch, and dinner at this location.
Is there wheelchair accessibility available at Whataburger on Culebra Rd?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are dogs allowed inside or outside the Whataburger at 3551 Culebra Rd?
Dogs are not allowed inside, but dogs are allowed outside at this Whataburger location.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts made to order with 100% pure beef and fresh ingredients.
Are there any nearby fast food options close to Whataburger on Culebra Rd?
Yes, nearby fast food options include McDonald's and Mini Tacos El Maicol, great for comparing different fast food menus or group dining options.
Where can I find nearby automotive services close to Whataburger?
Nearby automotive services include C D Tire Shop, AutoZone, Twilight Auto Sales, Gonzalez Auto Parts, and Empire Motorcars, convenient for vehicle maintenance before or after your meal.
Are there any nearby places for event planning or celebrations near Whataburger?
Yes, The Denn is an event planning venue nearby, ideal if you're looking to organize a celebration or event after dining at Whataburger.
What nearby places can I visit for dessert or sweet treats after eating at Whataburger?
Fruteria Katemako, an ice cream shop and candy store nearby, is a great spot to visit for dessert or sweet treats after your meal at Whataburger.
Brand Certified Facts from Whataburger
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