Whataburger

3.7
521 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
14353 POTRANCO RD, SAN ANTONIO, TX
78253, United States

Hours

Reviews

3.7
521 reviews
5 stars
280
4 stars
61
3 stars
44
2 stars
38
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, with several mentions of exceptional service from individual employees.

Food Consistency

While many reviews highlighted fresh and delicious food, there were numerous complaints about cold, soggy, or improperly prepared items.

Wait Times

Long wait times in both drive-thru and curbside service were a common frustration, with some customers reporting waits of over 30 minutes.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting it was clean while others mentioned it was sometimes dirty.
  • J6
    Jester Man 63
    Nov 13, 2025
    5.0
    Claire and Joel helped us out tonight and they were absolutely amazing. Couldn’t have asked for better help
  • KT
    Karina Tierrafria
    Nov 11, 2025
    5.0
    This location has made me a believer. I lived in Texas for 10 years and could never stomach Whataburger. Since moving to this area of SATX and trying Whataburger again. I'm officially a huge fan. The service and team are professional and customer oriented. The food is consistently good and charred just how we like it. The drinks are always carbonated or taste how they should taste. Thank you to the 211/Potranco Whatburger team! Keep up the great work!!!
  • JV
    Jorge Valdez
    Oct 29, 2025
    3.0
    Before moving to SA I thought Whataburger was da bomb. Since then, I've realized there are better burgers to be had. Out of convenience when we have to return to school for an evening event, we visit his location. They always serve consistently good burgers, and the cashiers are always friendly and helpful. But the fries... 😒 this is the thing that I've found frustrating vs all other burger place options. They're either piping hot & fresh or they're lukewarm and limp. And no, I don't think I should have to let them know and ask that they make a new batch. I don't have to do this at other places. And onion rings are a greasy hit or miss. We need to start a campaign: FIX THE FRIES!
  • MM
    Marco Mejia
    Oct 22, 2025
    1.0
    I asked for spicy ketchup wich they gave me one i had a couple fries with it..wouldn't it be nice if I had more to eat the rest of my food with..guess not 10/22/25 12:25pm
  • RM
    Rebecca Miley
    Oct 18, 2025
    5.0
    We went in after a volleyball game but i believe this place is always busy. The young man who took our order was friendly & so was the young man who brought our food out to us. It did take then a little bit of time to get our food to us but it was FRESH!!! My justaburger was drowned in mustard & i got grilled jalapeños rather than just regular but i only was not happy with all the mustard. Too much However one thing that happened, that had not been witnessed in a while at any whataburger, the manager came around once the crowd died down a little to see if everything was good with us & everyone else inside eating!!!!! Great job!!!!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 14353 Potranco Rd, San Antonio?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger serve breakfast and late-night food?

Yes, Whataburger serves breakfast, lunch, dinner, and late-night food every day.