Brand Certified
Whataburger
3.7(539 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
14353 POTRANCO RD, SAN ANTONIO, TX
78253, United States
Certified by Whataburger • Mar 01, 2026
(210) 209-8043
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
3.7
539 reviews
5 stars
289
4 stars
64
3 stars
46
2 stars
38
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to ensure satisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and a general lack of attention to detail in fulfilling requests.
Wait Times
Customers frequently complained about long wait times in both drive-thru and curbside orders, often exceeding reasonable expectations.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold, soggy, or improperly prepared items, particularly fries.
- CMChristina Moore6 days ago5.0I had a online order issue, and called the store, and spoke to a young man by the name of Mason. I give this young man 10 stars! Super polite and explained to me in detail my issues and made suggestions that would help my online order go smoothly in the future. I use to work for whataburger #34 for years. I understand the job is frustrating...but he kept it calm, and professional. Thank you Mason and giving me fresh hot fries!!
- RGReggie GutierrezFeb 22, 20261.0Delivery order was completely wrong and they wouldn't even send a replacement to make it right.
- RJrick johnsonFeb 20, 20261.0I went in the store to order a couple of kids meals. Several people came in and ordered after me and got their orders before me. I waited approximately 15 minutes and then they finally realized they didn’t give me my order after I went up and asked where my order was, they got the manager, and she refused to make it right I live close by this Whataburger I’ve never had a trouble with them until now they’ve made mistakes, but they always made those mistakes right until this manger… I had them refund my money… after making lame excuses …. I told her people that had bigger orders left before me that came in after me
- BFbrian fordFeb 18, 20265.0I love going to Whataburger I like this location. I like going here. I got great customer service great food. I’ll get my food pretty fast. I enjoy eating there. I love eating at Whataburger. It’s one of my favorite places to eat because I love the way they cooked their burgers. I love how they treat their customers that’s great place to go, especially if you’re texting him because he was born here in the great state of Texas and I just love going with the friendly service and a friendly people that worked there and each one has unique characteristics of the people that do work there.
- SRSarah RangelFeb 3, 20264.0Never have issues when ordering threw the window but something about mobile/curbside order that is just doesn’t work . Today I got coffee and added sweet cream I’ve never tried it was curious. lol well I guess people can’t read or they just don’t care . It got creamy pepper sauce instead . Was also missing my creamer and some of the sugar I asked for . They weren’t busy so they can’t use that as an excuse. I considered getting off but was in my PJ so I just drove off .
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 14353 Potranco Rd, San Antonio?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and late-night food every day.
Is Whataburger wheelchair accessible?
Yes, this location has a wheelchair accessible entrance, parking, seating, and restroom.
Can I find vegetarian options at Whataburger?
Yes, Whataburger offers vegetarian menu options at this location.
Does Whataburger allow dogs inside or outside?
This location allows dogs outside but does not allow dogs inside the restaurant.
Where can I view Whataburger's menu or place an order online?
You can view the full menu or order online at https://whataburger.com/menu?unitNum=1253.
Does Whataburger have seating available and accept credit/debit cards?
Yes, this location has seating and accepts credit, debit, and mobile NFC payments.
What nearby grocery options are available if I want to shop close to Whataburger?
H-E-B, a large grocery store and bakery, is nearby for your shopping needs.
Are there nearby dining options if I want to try other cuisines near Whataburger?
Yes, nearby you will find Chick-fil-A for chicken, Marco's Pizza and Peter Piper Pizza for Italian and buffet-style dining, and Dutch Bros Coffee for coffee and smoothies.
How can nearby services like Western Union or The UPS Store benefit me when visiting Whataburger?
You can conveniently handle money transfers at Western Union or mailing and printing needs at The UPS Store while visiting or near Whataburger's location.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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