Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,460 reviews
5 stars
672
4 stars
252
3 stars
127
2 stars
99
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food preparation.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported poor attitudes and lack of responsiveness.
Cleanliness
Several customers noted cleanliness issues, particularly with dirty tables and sticky seats.
- DDDre Day3 days ago5.0Ms. Annie at Whataburger is an absolute gem. She was genuinely kind, helpful, attentive, and funny from the moment we interacted with her. She went above and beyond during our visit, and it never felt forced—it felt sincere. Whataburger is truly fortunate to have an employee like Ms. Annie. Even more impressive than what she did was how she made people feel. She brought warmth, positivity, and energy that lifted everyone around her. You could see it not just in our experience, but in how she connected with others as well. Customer service like this is rare, and it made our visit memorable. Huge thank-you to Ms. Annie for setting the bar so high.
- PHPayton Heath5 days ago5.0service was amazing,we were helped by a girl named Kennady who was super helpful and patient when my 5 year old son was ordering for his first time!!!! would definitely recommend!
- MWM WalkerJan 1, 20261.001/01/2026 - 8:35 My husband and daughter just came from this location and yes it was busy, but I placed my online order at 6:40 to be picked up at 7:40. My husband came home and my order was wrong. My drink my was incorrect it was supposed to be Fuze Raspberry tea but it was sweet tea, my burger only had mustard but I ordered it with everything plus bacon. July daughter’s hr burger only had ketchup no veggies. I orders two gravies but only got one and that one was only filled a quarter of the way. My large fries were not filled fully. I called and spoke with the manager Janie. Before I could even let her know what was wrong with my order she stated that there were more than 100 customers waiting and that I would have to come back another day to pick up my corrected food items! No apologies just excuses! I knew I shouldn’t have had my husband come to this location. We ALWAYS have issues with this location. Do better because I have been going to In and Out or Burger Boy because of these issues with Whataburger. I guess I will continue to take my business elsewhere!
- VHVernon HarpDec 28, 20253.0The food was okay, the service is lacking. It feels like there is a very ineffective system when it comes to the dining room/pick up. At least 9 people were standing in the lobby with only one team member working up front all while other team members just passed by and ignored everything. It just felt like the dining room was a second thought and drive through is the most important thing.
- DHDr. Randall HickenDec 20, 20252.0Unbelievably slow. They have two-lane drive-thru and it seems as though one person is running both lanes. It takes about 15-20 min total in the drive-thru every time I’ve been here (around 10 times). The drive-thru staff is very nice, though, while interacting. And the food is good too.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger on Culebra Road in San Antonio?
Whataburger on 12034 Culebra Rd is open 24 hours every day, Monday through Sunday.
Does Whataburger offer breakfast options?
Yes, Whataburger serves breakfast along with lunch and dinner.
Is Whataburger wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Whataburger food online for pick-up or delivery?
Yes, you can order your favorite Whataburger items online at https://whataburger.com/menu?unitNum=1180 for pick-up or delivery.
Does Whataburger accommodate customers who prefer vegetarian options?
Yes, this Whataburger location offers vegetarian menu options.
Is there free parking available at Whataburger on Culebra Road?
Yes, this Whataburger location provides free parking in a parking lot.
What payment methods are accepted at this Whataburger?
You can pay via debit card, credit card, and mobile NFC payments; cash is not required.
Are there any nearby places where I can get coffee before or after visiting Whataburger?
Yes, Qargo Coffee is nearby where you can enjoy coffee before or after your meal at Whataburger.
What other dining options are close to the Whataburger at 12034 Culebra Rd?
Nearby dining options include Jeremiah's Italian Ice, Avalanchies Shaved Ice, and Lin's Express, offering ice cream, smoothies, and Chinese food.
Are there any health or wellness facilities near this Whataburger location in San Antonio?
Yes, nearby you can find the Mercy Wellness Clinic, Stratton Rehab, and South Texas Radiology Imaging Centers for health and medical services.