Whataburger

3.6
1433 reviews
Whataburger Pole Sign
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Business Details

12034 CULEBRA RD, SAN ANTONIO, TX
78253, United States
(210) 775-2350
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
12034 CULEBRA RD, SAN ANTONIO, TX
78253, United States

Hours

Reviews

3.6
1,433 reviews
5 stars
658
4 stars
247
3 stars
125
2 stars
97
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Customer Service

Mixed feedback on staff friendliness; some praised individual employees for their service, while others reported rude or unhelpful interactions.

Cleanliness

The restaurant's cleanliness received positive remarks, but there were also mentions of dirty tables and areas needing attention.
  • MS
    Mary Schorn
    Nov 15, 2025
    3.0
    What the blazes is up with the sticky seats?? There is always something stuck to the seat like salt that you can’t wipe off before you can sit down. Geeze….
  • BR
    Brian Russell
    Nov 14, 2025
    5.0
    Don't know who did the gravy yesterday morning but dang it was good. Not runny but stick to your ribs. Fresh jalapeno biscuits was a nice surprise. Very polite even with me in their drive-thru lane with my semi.
  • BS
    Beth Schley
    Nov 8, 2025
    1.0
    I will day it's late however it wasn't busy when I pulled up. Waited almost 15 min and the fries and burger we were waiting for were cold....why did we wait if it was cold already. Bummer and waste of money. If I wanted cold leftovers I would have stayed home
  • SW
    S W.
    Nov 1, 2025
    3.0
    The onion rings were hot and fresh, the fries were cold,limp and couldnt be eaten, so basically i paid $9 for a drink and 3 tenders
  • CR
    Cindy Rodriguez
    Oct 21, 2025
    5.0
    There was a confusion about an order however ended up great !!! Diane showed interest and took care it and us she showed great hostility which a lot of restaurants lack now days we will be back love being cared for thank you Diane -
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger on Culebra Road in San Antonio?

Whataburger on 12034 Culebra Rd is open 24 hours every day, Monday through Sunday.

Does Whataburger offer breakfast options?

Yes, Whataburger serves breakfast along with lunch and dinner.