Whataburger

3.6
277 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
9800 Airport Blvd, San Antonio, TX
78216, United States

Hours

Reviews

3.6
277 reviews
5 stars
132
4 stars
34
3 stars
31
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, particularly highlighting individual employees like Ayana and Maria for their excellent service.

Order Accuracy

Many reviews noted issues with incorrect orders and long wait times, especially during busy hours, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and inconsistent quality, particularly with fries.

Operational Efficiency

The location was often criticized for being understaffed, resulting in slow service and long lines, especially during peak times.

App and Payment Issues

Customers expressed disappointment that the location does not support app usage for orders or rewards, which affected their overall experience.
  • JH
    J. Hawk
    3 days ago
    4.0
    What-A-Burger in the SA Airport. Every time I go hime I have to have it, can't go wrong with a whataburger, fries and a side gravy for dipping. Loved it!
  • GP
    George-Thomas Pugh
    3 days ago
    5.0
    Surprised this location doesn’t have more stars. Best Whataburger meal I’ve had in over a year. Whatever this place is doing with the food needs to translate everywhere. Hot and crispy fries and a burger cooked/made to perfection. Seriously amazing.
  • GJ
    Gerald Jackson
    Jan 2, 2026
    5.0
    The service was absolutely amazing very kind and there were very busy! They were very fast when bringing out and ordering food!
  • MC
    Mark Couture
    Dec 29, 2025
    2.0
    Ordered the biscuit meal, asked for no cheese. They put cheese. Asked to upgrade to a large coffee, the cup is about 3/4 full. Its the airport location. No time to complain?
  • DM
    Dwayne McElroy
    Dec 8, 2025
    1.0
    Visited at SAT airport. Was first customer in line when store opened at 4:00am. Placed order which totaled $11.23 and handed worker a $20 bill. When I received my change, I was shorted $0.52. I understand merchants do not handle penny’s but when I informed worker of the shortage, her response was “this is all the change I have”. If true, why was I not informed without asking. Also, it is bad enough when paying with cash, the customer is shorted penny’s because the merchant rounds up but then to be told you lose the the any other change due because the location did not have the appropriate change in the cash drawer when the location opened is unreasonable.

Frequently Asked Questions About Whataburger

Where is Whataburger located in San Antonio?

Whataburger is located at 9800 Airport Blvd, San Antonio, TX 78216, USA.

What are the opening hours of Whataburger on weekdays?

Whataburger is open from 4:00 AM to 9:00 PM every weekday from Monday to Friday.