Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
4,643 reviews
5 stars
2,494
4 stars
807
3 stars
391
2 stars
245
1 star
706
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including incorrect orders, cold or soggy food, and items missing from orders.
Customer Service
Service quality varied significantly; while some employees received praise for their friendliness and attentiveness, many customers experienced rude service and long wait times.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, particularly during daytime shifts, while others noted disorganization and poor conditions during busy hours.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and missing items, indicating a consistent problem with order accuracy.
Wait Times
Many customers complained about excessively long wait times, especially in the drive-thru, with reports of waits exceeding 20 minutes.
- SKSherry KlausNov 11, 20251.0The point of a mobile order is so it's ready when you get there. On the app sait it would be ready by 2. I waited 35 minutes. 2 pm is not even a peak time.
- GSGordon SimsNov 4, 20252.0Usually good but this time my wifes salad had lettuce turning brown. Mentioned it and all she got was a "im sorry about that". Why walk around asking customers if everything is good...then not react when something isn't good.
- MGmario garciaOct 30, 20253.0The French fries look and taste nasty. The hamburger wasn't as tasty as it usually is, I was very surprised at this discovery, normally the burgers are tasty.
- BFBerenice FrancoOct 30, 20251.0My friend and I had gotten breakfast here. While eating, something stabbed her tongue and she found this metal wire. Please be careful and check your food when you get it from here. It was found in the taquito. This is unacceptable.
- BBBeccaOct 7, 20255.0We went through the drive thru late one Sunday evening after spending hours in the ER. We were very unhappy that they overlooked us in the 2nd drive thru lane. We (and 2 other cars) sat for over 20 minutes while 10 + vehicles were served in the main lane. I finally went inside and was rudely told by Jana ? that the 2nd lane should have merged. As if we should have known that. I asked for our order they didn't have it ready. We waited another 6 minutes got our order and left. Once home we were extremely disappointed. Our food was soggy and cold. The buns were so soggy they fell apart. The drinks we ordered with no ice however we were given extra extra ice. I phoned and they said return with the receipt and they would make it again. Of course we didn't return that night. I highly doubted we would ever return to that location again. A little over a week later and we were back in the area for another doctor visit. We went inside around lunchtime and the young man who was managing the store at the time was understanding and promised to make the meals again. I was happily surprised with his kind and professional demeanor, quite the opposite of the night crew. The restaurant inside was extremely clean and all the crew kept busy cleaning drink station, mopping or running orders. Within minutes our order was ready and presented to us from a smiling crew member. The daytime crew and the overwhelming cleanliness of the restaurant completely changed our opinion of this location. Very rarely does Whataburger miss the mark, I was so pleased with the excellent customer service that we received that afternoon.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 8002 Fredericksburg Rd, San Antonio?
This Whataburger location is open 24 hours every day of the week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Where is Whataburger located?
The Whataburger restaurant is located at 8002 Fredericksburg Rd, San Antonio, TX 78229, USA.
What type of food and menu does Whataburger offer?
Whataburger offers a variety of made-to-order burgers, chicken, salads, breakfast items, and desserts, using 100% pure beef served on a toasted five-inch bun.
Does this Whataburger location have seating and is it wheelchair accessible?
Yes, the location has seating and features wheelchair-accessible entrance, parking, seating, and restrooms.
Can I pay with credit, debit, or mobile NFC at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Are children welcome at Whataburger, and is there a children's menu?
Children are welcome, and the location offers a children's menu and high chairs for young guests.
What nearby attractions can I visit before or after dining at Whataburger on Fredericksburg Rd?
Nearby attractions include Lorenzo's Italian Restaurant for dining variety, Kids Campus Child Care if you have young children, and Great Clips for grooming services.
Are there useful services near Whataburger on Fredericksburg Rd for customers?
Yes, customers can find nearby services such as Broadway Bank - Medical Center Financial Center for banking, Your Storage Place for storage needs, and U-Haul Neighborhood Dealer for truck rentals.
Where can I find health and medical related services near Whataburger?
Nearby health services include Outreach Health Services hospital, Utopic Medspa, and several psychiatrists and psychologists like Clarissa Chaisson-Mcrae and Italo Samano.