Whataburger

4.2
2609 reviews
Whataburger Pole Sign
Get DirectionsCallWebsite

Business Details

2870 W Loop 1604 S Access Rd, SAN ANTONIO, TX
78245, United States
(210) 645-7029
http://www.whataburger.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2870 W Loop 1604 S Access Rd, SAN ANTONIO, TX
78245, United States

Hours

Reviews

4.2
2,588 reviews
5 stars
1,566
4 stars
474
3 stars
220
2 stars
93
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, particularly fries, with several customers expressing disappointment over raw or unsatisfactory items.

Customer Experience

While some customers praised friendly staff and good service, others highlighted rude behavior from employees and a lack of urgency in service.

Order Accuracy

A significant number of reviews indicated that orders were often incorrect or incomplete, leading to frustration among customers.
  • DJ
    Darren Jones
    Dec 29, 2025
    5.0
    Delicious reminder whataburger one of those.
  • RR
    Reba Reva
    Dec 29, 2025
    1.0
    I would never order from this whataburger specifically I order pancakes and they were completely raw in the middle.
  • VL
    Viviana Luna
    Dec 22, 2025
    1.0
    Christmas is coming up and they had the grinch at the window. Very poor communication as in Not a word from team member ALEXIS handing me my things and seemed so bothered when I asked for ketchup. She shouldn’t be at the window dealing with customers if she’s gonna have an attitude like that. Handed me the wrong order too
  • KS
    Kevin Starkweather
    Dec 10, 2025
    1.0
    Line was long. Took forever to get my food. Asked for my burger plain and dry. The put mustard on it and then must have realized what they did and tried to scrape it off. Got home and went to take a bite, it tasted off realized after 2 more bites. Don't go here.
  • SS
    Samantha
    Dec 4, 2025
    1.0
    I really try to give this Whataburger chance after chance, but the service has been disappointing for months now. The line is always long, and the wait times are consistently terrible. Even with a line of people waiting in the drive thru , the team never seems to have any sense of urgency — several employees are usually just standing around while the line barely moves. And when the food finally does come out, the fries are almost always cold. It’s frustrating to wait that long only to get food that isn’t even fresh. We love Whataburger, but this location really needs better leadership and faster, more attentive service. It shouldn’t take this long every single visit
Read more reviews on Google

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 2870 W Loop 1604 S Access Rd?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options.