Whataburger

4.1
3268 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
4125 S LOOP 1604 E, SAN ANTONIO, TX
78264, United States

Hours

Reviews

4.1
3,187 reviews
5 stars
1,779
4 stars
640
3 stars
290
2 stars
140
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.

Food Quality

While some customers praised the food as fresh and delicious, others complained about old or poorly prepared items, such as soggy fries and burnt burgers.

Customer Service

Feedback on staff interactions was mixed; some customers appreciated friendly service, while others noted poor attitudes and lack of attentiveness.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in restrooms and dining areas, impacting the overall dining experience.
  • AM
    Ariadne Mtz
    Nov 11, 2025
    5.0
    Accidentally ordered at the wrong location thats 30mins away but thankfully the manager told me not to worry about it fixed it for us. It was after along drive so I was very thankful for their kindness
  • JG
    Johnn Garcia
    Nov 10, 2025
    1.0
    Place has gotten worse and worse every year. Food quality is horrible now and store manager is cheap on buying fry oil . All fried items are super dark. This place makes so much money on customers and are afraid to use it for better quality in their food. So much things need to be changed at this location . Food sucks now.
  • MM
    Michael Maki
    Nov 3, 2025
    4.0
    They were out of onion rings
  • LR
    Lisa Rodriguez
    Oct 20, 2025
    1.0
    Grab to go and didn't receive all my drinks and the food looked to be just thrown in the box . Will not be going back to that place.
  • LM
    Lea Miller
    Oct 6, 2025
    5.0
    Normally this location takes a while but only because it’s SO busy all the time. I happened to stop by between rush. Anissa (I hope that’s her name, it’s the one on my receipt) at the drive thru window was funny and kind. She recognized my son (who is almost 7) might want his own straw for his milk, rather than drink it from the carton (Something we ALWAYS have to ask for or go back for). I asked about the holiday cups at the window and instead of giving attitude about “not ordering one at the speaker” she happily displayed them all for me to see and even gave them a little show off of each. Haha she was funny and understood the vibes. I got two of them goofy cups just cause I liked her attitude. Haha! I hope she’s treated well at her job, cause she’s doing a good job at it. I hope her managers let her know about the fact she is great.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 4125 S LOOP 1604 E, San Antonio?

Whataburger is open 24 hours a day, every day of the week.

Does Whataburger offer curbside pickup services?

Yes, Whataburger offers curbside pickup for your convenience.