Whataburger

Reviews

• JW

  Juliane White

  4 days ago
  5.0
  This visit, I ordered the Whataburger Jr with Bacon and cheese. I also had the chicken bites! Both were delicious and hit the spot! My son ordered the pattie melt with bacon meal, and a chocolate shake! He was not disappointed! No long line of cars on a Thursday night after 11pm. And this place is usually packed! So that was a lucky surprise! Great customer service and attentive drive thru employees made for a great experience!
• WI

  Walter R Mejia III

  Feb 21, 2026
  5.0
  Always a great experience at this location staff is very attentive, drive through is still good as they do two lines.
• KS

  Karen Steele

  Feb 21, 2026
  5.0
  My customer service experience was exemplary. The order taker/cashier was friendly and the food was freshly made, delicious and hot 🔥 Thank you, WhataBurger for making my food experience fantastic!!
• DR

  david rowe

  Feb 7, 2026
  5.0
  Celebrated a birthday here. The manager was awesome and made our day with my kid.
• MS

  Michelle Sanchez

  Jan 10, 2026
  1.0
  Omg I just read the most recent reviews and must agree with the posters and advise to heed the warnings! I have to first say like most San antonians I love me some WAB…they are my go to hamburger spot. There are 3 locations closer to my home but I went to this one on 1/8/26 as I had just patronized another establishment in the shopping center. When I do go, I always do curbside. It just makes life easier for all of us, I thought for them as well but boy was I wrong. I ordered food at about 10:45. I mention this because most of us would recognize this is not a usual “busy time” for them. I am very particular about the way I order the burger which is why I prefer mobile ordering, less room for error…or so I mistakenly thought. When I got home I discovered my fries were missing and my burger was completely WRONG! I was bothered but still had time on my lunch break so tried to call them to advise them of what happened and so my corrected order would be ready. I tried calling 3 separate times and let the phone ring for several minutes each time. No one ever answered When I walked in I was disappointed to see that there was literally not one customer in the dining room. I say this to say they were not busy and now I am bothered that the phone is not being answered. Many employees in the kitchen and the manager walked right past me and no one acknowledged me. When the manager Vincent came back to the counter, and only because I asked if he was the manager (clear to me because of his different shirt), the first thing he asked me when I explained what happened, is where was the food! 🤦🏻‍♀️ I walked in with the intention of being kind and completely understanding. We’re all human and make mistakes. That response set me off. I advised him that he should have just apologized straight away for the mistake, inconvenience and correct my order as soon as possible. I also told him that he should probably take some notes, training from his employee Ashley as she was an absolute doll. She is extremely friendly, professional and conscientious. The kicker is, I got home and the burger was still wrong! All I could do was laugh. These are first world problems. Needless to say I will not be patronizing this location in the future. I will stick to my neck of the woods moving forward. As the recent poster noted: DO BETTER!! I loathe mustard, I am a mayo girl all the way and do not like veggies and especially pickles on my burgers! That’s all I could taste (you can’t see the mustard as it’s on the other side and they forgot my beloved cheese)