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Whataburger

4.2
(3407 reviews)

Business Details

12510 SW LOOP 410, SAN ANTONIO, TX
78224, United States
(210) 923-3155
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12510 SW LOOP 410, SAN ANTONIO, TX
78224, United States

Hours

Reviews

4.2
3,407 reviews
5 stars
2,043
4 stars
665
3 stars
272
2 stars
121
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during busy hours, with some waiting over an hour for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order details.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.

Food Quality

Several customers noted that food was often served cold or not fresh, leading to disappointment.

Cleanliness

The cleanliness of the location was mentioned positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
  • RP
    Robert Peters
    Feb 15, 2026
    5.0
    Food has always been hot and good. Definitely a good whataburger compared to some others. So far never failed. Great service.
  • NP
    Natalie Peters
    Feb 15, 2026
    5.0
    Amazing freakin fantastic every time we come here. Food 💯 Service 💯 Drinks 💯 Cleanliness 💯 Keep up the good work
  • AN
    Alexis Nicole
    Feb 13, 2026
    5.0
    I like this whataburger by my house always hot food sometimes the time can be a wait on the inside but the drive thru is pretty fast especially when they have alot of cars 🚗
  • EP
    Ebiney Piedra
    Feb 12, 2026
    1.0
    I have gotten food poisoning the few times I went and ate from there. The food was undercooked sweet tea was old and sour. I recently went again to give them the benefit of doubt and got the chicken strips next morning I woke up feeling sick as hell. Mind you I’m pregnant so I’m upset. THEN I contact HR to get a refund on my order and it’s been over 2 weeks and I still haven’t gotten a refund. This location is overall just bad. Team leads and team members just stand around and talk while you’re waiting for your order. Do not recommended this location at all.
  • CL
    Chanda Lee
    Jan 31, 2026
    4.0
    Despite the busy hour, the lobby was clean, the food was super fresh, and the employees were friendly. Mehdi is very adept on the register and made sure our food came to us exactly as ordered - even with all of our customizations. Thanks to the kitchen staff, too!! This particular location has been our "default" fast food spot since moving to the area many years ago. It's been through a lot of changes over the years, but through it all has maintained a positive atmosphere.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 12510 SW LOOP 410 in San Antonio?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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