Whataburger

4.2
3396 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12510 SW LOOP 410, SAN ANTONIO, TX
78224, United States

Hours

Reviews

4.2
3,333 reviews
5 stars
2,033
4 stars
664
3 stars
270
2 stars
119
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for orders, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

Several customers noted that the food was often cold or not fresh, leading to disappointment in their dining experience.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were described as rude or unprofessional, contributing to a mixed overall impression.
  • MM
    Mr Me
    3 days ago
    5.0
    Heard that the chicken fajitas were back! So excited to find out it was true! Walked in and barely had time for the door to close before Amy bombarded us with her very sincere welcome! Service and food were great! We will definitely be back!
  • JG
    Javier Garcia
    Jan 3, 2026
    5.0
    The Manager Madison was very helpful and attended us right away after we got the wrong order. She made things right in no time at all she deserves a raise with all the multitasking she does. 5 stars ⭐️
  • CF
    Carlos Fino
    Dec 31, 2025
    1.0
    Went there last night and was locked in the line for an hour. This is fast food. At first I thought they where extremely short staffed but when we finally made it to the window, I counted 9 different people and one of them had a shirt on that said trainer.. I dont know what he was training but it wasn't fast speedy service. When we got our food it was all cold. We live right around the corner and we won't be going back to this watashittyburger....
  • KG
    Krystal Garcia
    Dec 31, 2025
    1.0
    The lady working the drive thru outside line is the slowest person I’ve ever seen work a drive thru line. I was also disappointed that they didn’t have the Monterey burger despite the app and their signage on the ordering menu saying they had it. All in all, if you don’t mind waiting forever for your food, then go ahead and eat here.
  • MD
    Markesha Deeds
    Dec 20, 2025
    1.0
    I’m writing this because I’m a DoorDasher. Now when you pick up an order you have to give them the name of the order, take a picture of the receipt and move on. Now I went in on today, and why was my order not there. I had just clicked on the order. I tell the manager I’m there for a DoorDash order give him the name, he tells me that the order already been picked up. I’m like how? Ok. So I call my customer and then text him. We finally talk the customer tells me that I’m his only dasher!! So I tell the manager he tells me that he can not remake the order, that DoorDash have to cancel it and my customer have to come and get his refund his self 🤔 NO SIR I DONT THINK SO!!! SO PLEASE MAKE SURE THAT THE STAFF IS VERIFYING THESE DOORDASH ORDERS BEFORE JUST HANDING THEM TO ANYONE!!! And that guy he wear glasses had on a blue shirt kind of look like Dora little brother! Him that’s whom I was talking too.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 12510 SW LOOP 410 in San Antonio?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.