Whataburger

4.0
2287 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3130 BROADWAY ST, SAN ANTONIO, TX
78209, United States

Hours

Reviews

4.1
2,268 reviews
5 stars
1,243
4 stars
469
3 stars
238
2 stars
88
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and long wait times.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others received cold or improperly prepared items.

Cleanliness

The restaurant's cleanliness is often criticized, with reports of dirty tables and unkempt dining areas.

Speed of Service

Service speed is a common complaint, with many customers experiencing long wait times for their orders.

Management Issues

Concerns about management effectiveness, including staff training and overall restaurant operations, were noted in several reviews.
  • GJ
    Gregg Joseph
    Nov 12, 2025
    1.0
    They CONSISTENTLY use old food products, For context, I used to work at whataburger for 2 years and I understand when food is made to order (the way it’s supposed to be done mostly especially for meat) but NOPE, Premade old meat that sat on the grill for 5-20 minutes Crusty stale chicken strips Unable to follow SIMPLE order modifications like substitutions. The fires are rarely salted enough, And same thing for breakfast items, you can tell they leave eggs sitting around Bad portions as well Sorry but this is the WORST whataburger EVER
  • ES
    Elijah Salgado
    Nov 11, 2025
    1.0
    These people can’t serve a hot meal to save their life. One of the worst Locations in San Antonio. I get it’s just a bunch of young adults that are just working a fast food position but come on. Money does not grow on tree’s here a lot of people look forward to eating dinner from whata B. Management probably doesn’t do anything about these problems either. 8:52Pm 11/11/2024
  • JA
    Justin Avalos
    Nov 4, 2025
    5.0
    Manager james is awesome took care of us after the app was glitching. Very nice guy Will definitely be back
  • JW
    j w
    Nov 4, 2025
    1.0
    Got a large fries and this what i get wow do better wattabuger this is sad
  • KA
    kallee amols
    Oct 26, 2025
    5.0
    The manager here is amazing. I had an issue with my drink, and she took care of it immediately, no arguing, just great customer service. It was my fault too, she had no reason to fix my mistake. The food was amazing. No need to add condiments to the burger, it is good as is. Atmosphere in downtown San Antonio is awesome. Clean and upbeat. Would recommend if you like burgers. Don't hate me, but I would say the fries are as good if not better than McDonald's and I love McDonald's fries!

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger offer?

Whataburger offers both curbside pickup and delivery services for customer convenience.

What are the operating hours of Whataburger at 3130 Broadway St?

This Whataburger location is open 24 hours a day, 7 days a week.