Whataburger

4.3
2530 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5760 W LOOP 1604 N, SAN ANTONIO, TX
78251, United States

Hours

Reviews

4.3
2,491 reviews
5 stars
1,550
4 stars
497
3 stars
170
2 stars
82
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and attentive staff to instances of rudeness and lack of knowledge.

Food Freshness

There are frequent complaints about food being served cold or not fresh, particularly with delivery and curbside orders.

Order Accuracy

Many reviews highlight issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

While some customers noted clean dining areas, others reported dirty tables and unsanitary conditions.

Overall Experience

Despite mixed reviews, several customers expressed satisfaction with the food quality and overall experience, indicating a loyal customer base.
  • RC
    Rick Crist
    Nov 16, 2025
    1.0
    If I could give zero I would …when they get busy they melt down …repeated order 4 times and the still got it wrong…dropped food in the parking lot and then handed it to me …when I got home not even close to what I ordered….i am done no more…
  • JM
    Joe Molina
    Nov 2, 2025
    5.0
    Very friendly and attentive staff. Great job!
  • MM
    Melody McGinnis
    Nov 1, 2025
    3.0
    I know everyone in Texas is a fan but honestly I am not the food is so-so and the service is usually rude and/or unknowledgeable for instance I got one of the new pricky pear drinks and the lid did not fit on the cup so I asked for a regular soda cup and explained why, he had to go ask someone if I could have one.... seriously? And then he came back and gave me a small coffee cup, the smallest size the drink came was a medium.... As pricey as this place is STOP being cheap!! Either get lids that fit or put them in regular cups.
  • JH
    James Hill
    Oct 22, 2025
    1.0
    This my second time ordering delivery, why yall good never fresh the burger the chicken sandwich it’s like yall have the patties sitting for hours fries were good THIS TIME. Are yall understaffed or lazy. And don’t no how to read no onions like fr I don’t have enough time to come on my lunch and arrive yall do better
  • GR
    Gil Rod
    Oct 22, 2025
    2.0
    This place has changed in so many ways. There is never an employee in front to take orders. Why should we be waiting for an employee to tske my order when I walk in. Also there was a person sleeping in front as soon you walk in you can see him. Really. The big manager or supervisor was sitting in the back just looking at the chaos and didn't say a word. No napkins by the drinks. When we got our food the lady didn't have a tray to ask if we needed condiments. I had to go walk up to the counter again and ask for ketchup napkins. I don't know but customer service has been changed here. No one cares about what's happening inside. Wow. There's my proof. Wow

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 5760 W Loop 1604 N, San Antonio?

Whataburger is open 24 hours a day, every day of the week, with holiday hours potentially differing.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.