Whataburger

4.1
2043 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12309 NACOGDOCHES RD, SAN ANTONIO, TX
78217, United States

Hours

Reviews

4.1
2,019 reviews
5 stars
1,157
4 stars
398
3 stars
159
2 stars
92
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and attentive staff, while others report slow service and order mix-ups.

Food Consistency

While many customers enjoy the food, there are frequent complaints about inconsistent quality, including cold or improperly cooked items.

Order Accuracy

Numerous reviews indicate issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.

Cleanliness

The cleanliness of the dining area is often mentioned, with some customers noting that tables could be cleaner.

Management Response

Management is noted for being helpful in some instances, but there are also reports of dismissive attitudes and poor handling of customer complaints.
  • AG
    Audrey Garza
    Nov 12, 2025
    3.0
    Went through drive thru forgot some items even though order was repeated back, patty melts were sloppy prepared, fries were not fresh. Service was decent as server was nice and repetitive but didn't double check what was bagged
  • DS
    David Sierra
    Nov 10, 2025
    4.0
    The food is great as usual, and the service is top notch. Get the rewards app you'll save some money.
  • JS
    Jeremy Silva
    Nov 5, 2025
    1.0
    The customer service experience I had was absolutely terrible. I used the drive-thru for a curbside pickup and was actually pleased with the speed of my order's preparation. However, when I thanked the employee for the fast service, she responded with an extremely hostile attitude—the worst I have ever encountered in a fast-food setting. This employee made me feel entirely unwelcomed, as though I was a burden on the staff. Due to this unacceptable behavior, I will be permanently avoiding this location.
  • PP
    Patricia Patton
    Oct 28, 2025
    5.0
    Had the breakfast taco with sausage and caramel coffee. Very good for a quick breakfast.
  • BB
    Brian Behrens
    Oct 7, 2025
    5.0
    Greeted with a smile and friendly conversation by two different associates. Food was hot and fast as expected. Thank you!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 12309 Nacogdoches Rd, San Antonio?

Whataburger is open 24 hours every day of the week, Monday through Sunday, offering round-the-clock service.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery for customer convenience.