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Whataburger

4.0
(1952 reviews)

Business Details

12309 NACOGDOCHES RD, SAN ANTONIO, TX
78217, United States
(210) 599-2871
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12309 NACOGDOCHES RD, SAN ANTONIO, TX
78217, United States

Hours

Reviews

4.0
1,952 reviews
5 stars
1,097
4 stars
373
3 stars
158
2 stars
88
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and attentive staff, there were notable complaints about rude service and inconsistent experiences.

Food Quality

The food quality received mixed reviews, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared items.

Service Speed

Numerous reviews highlighted slow service, particularly during busy times, with long wait times reported for both drive-thru and dine-in orders.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order accuracy.
  • AS
    Av Silguero
    3 days ago
    3.0
    Check your order before leaving the drive thru Mine wasn’t right
  • CG
    Casi Genn
    4 days ago
    5.0
    It was such a pleasure to have Alexis (working your night shift around 3:45am) take our order tonight!! She was welcoming and attentive and a joy to meet! It's refreshing to do business with people like her who work overnight. My husband Josh and I work nights. That said, most of the time people working the night shift are very rude. Alexis was completely the opposite! Oh! And compliments to the rest of your overnight staff too!! Because the food was phenomenal as well!! Grateful for you all at this location! Blessings, Casi D #WaywardBoundBand #WayardEntertainment
  • AK
    Ashton Krazy
    5 days ago
    1.0
    I waited 20 minutes at 10pm when there is only 1 other customer in the store. I ordered fries. Disgraceful establishment. Would give 0 stars if I could
  • MG
    Mark Gregory
    Feb 14, 2026
    5.0
    Easy to order. Good food
  • LH
    Laura Hernandez
    Jan 17, 2026
    5.0
    I have to share my experience because things went from bad to AMAZING! Todd! He was amazing!! I had a salad from here a few weeks back and I found a bug in my salad.. I want to say it came from manufacturing company not from location specifically.. I called and sent an email. The whole time Todd tried his hardest to make it better. .well he did! Took me weeks to go back since I kept thinking I could find a big again!! I went back today and Todd gave me a free salad to make up for the other one!! He gave me so much reassurance that things could be different and they truly were! I can say this location has my trust again! Todd is running this location amazingly and making sure every customer has the best experience!

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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