Whataburger

4.1
2056 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12309 NACOGDOCHES RD, SAN ANTONIO, TX
78217, United States

Hours

Reviews

4.1
2,032 reviews
5 stars
1,165
4 stars
399
3 stars
161
2 stars
93
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude behavior and long wait times.

Food Consistency

While many customers enjoyed the food, there were frequent complaints about inconsistent quality, including cold items and incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.

Speed of Service

Numerous reviews highlighted slow service, particularly during busy times, with many customers expressing frustration over long wait times.
  • ME
    Misty Etheridge
    1 day ago
    3.0
    My good meal came with sticker not attached to bag securely and part of my fries in large was only half way full so either the driver ate part of my meal or your forgot half my fries highly mad spent
  • MA
    Mohammad Azzam
    Dec 30, 2025
    5.0
    I had a fantastic experience at Whataburger today. The moment I walked in, I was greeted with genuine friendliness and a welcoming atmosphere. The restaurant was clean, well-organized, and clearly cared for, which made the whole visit even more enjoyable. My order was prepared quickly, and everything tasted fresh, hot, and perfectly made. The burger was flavorful and juicy, the fries were crisp, and the attention to detail really showed. It’s clear the team takes pride in delivering quality food consistently. What stood out most was the staff’s attitude—professional, attentive, and kind without being pushy. They made sure everything was just right and created a positive dining experience from start to finish. Thank you, Whataburger team, for your excellent service and delicious food. I’ll definitely be returning soon.
  • WE
    Wayward Entertainment
    Dec 12, 2025
    5.0
    Your nighttime employee Traci was such a pleasant person to order with. She is so polite and welcoming! It's refreshing to experience someone like her because it's very few far in-between that you'll run into someone like her anymore. Thank you Traci!! #W
  • EH
    Ernesto Herrera
    Nov 30, 2025
    5.0
    The food from whataburger is pretty good, but having customer service of the highest caliber like this store has, makes the food that much better. The manager, Todd, is very attentive and polite in every interaction I’ve seen, and the cashier, Deirdrah, with the dopest glasses, has a fantastic attitude. Thank yall!
  • LG
    Larry Gonzales
    Nov 24, 2025
    2.0
    Service bad food warm. Took forever and I wasn't the only one waiting. Looked like they were more worried about drive thru. Not so much on the walk-ins and dine-ins.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 12309 Nacogdoches Rd, San Antonio?

Whataburger is open 24 hours every day of the week, Monday through Sunday, offering round-the-clock service.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery for customer convenience.