Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
There were numerous complaints about food being served cold or not prepared correctly, with some customers noting a decline in overall quality.
Staff Friendliness
While some reviews praised individual staff members for their friendliness and excellent service, others highlighted rude behavior from employees.
Inconsistency
The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues.
TT
Tam Tamm
6 days ago
2.0
They slapped my sandwich together terribly that it fell out right away. Luckily I had a napkin underneath. And the worker put old dried lettuce and tomato on it. What is wrong with the youth work edicate today???
JL
Jonathan Luna
Jan 4, 2026
1.0
I placed an order in person and the cashier was multitasking and put my order in wrong even though he repeated it back to me correctly. Then when they replaced my burger, they still got the order wrong. Both times it took over 10 minutes to make my burger.
Terrible whataburger location.
LM
Lil maddie
Jan 4, 2026
5.0
Employees are nice and respectful places always clean and this location is actually pretty fast
KH
kyndle hackney
Dec 5, 2025
1.0
HORRIBLE HORRIBLE SERVICE! this is the third time i have had to leave the drive thru like during breakfast due to it taking 20+ minutes at this location.
MS
Martin Salazar
Nov 19, 2025
1.0
I come to this Whataburger a few times a week and the lady that works in the front by the name Suzanne is so unpleasant Aunt never says good morning hands do your food and doesn’t say thank you. The food does take a long time to come out
What are the pickup and delivery options available at Whataburger?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
What are the standard operating hours for Whataburger at 14543 Brook Hollow Blvd?
The Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.
Where is the Whataburger located in San Antonio?
It is located at 14543 Brook Hollow Blvd, San Antonio, TX 78232, USA.
Does Whataburger serve breakfast and other meal options?
Yes, Whataburger serves breakfast, lunch, and dinner, including burgers, chicken, salads, and breakfast items.
Is Whataburger family-friendly and accessible for children and individuals with disabilities?
Yes, Whataburger welcomes children, offers a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Can customers pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments and does not require cash only.
Are pets allowed at Whataburger?
Dogs are allowed outside the restaurant but not inside.
What nearby places can I visit when dining at Whataburger on Brook Hollow Blvd?
Nearby places include San Antonio Safe Outlet for shopping, Baskin Robbins for desserts, and Tasty Thai Halal Restaurant for variety in cuisine options.
Are there convenient gas stations close to Whataburger for refueling?
Yes, Chevron Station San Antonio and 7-Eleven convenience stores/gas stations are located near Whataburger for your refueling needs.
What local services are available near Whataburger that customers might find useful?
Nearby services include The Locke Law Group for legal assistance, Great Clips hair salons, and The Canine Co. pet grooming services.