Whataburger

4.2
2278 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2727 WEST AVE, SAN ANTONIO, TX
78201, United States

Hours

Reviews

4.2
2,252 reviews
5 stars
1,342
4 stars
465
3 stars
191
2 stars
81
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly cooked food.

Order Accuracy

Numerous reviews indicated frequent issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
  • BN
    Behdad gharib Nejad
    Jan 6, 2026
    1.0
    Rude customer service, wrong order, and so much attitude plus charged me extra and still did not give me the right order and the manager did not care at all or whatsoever. The employee name is Gabe and refuse to even apologize for their action. Worse experience ever from this fast food chain. Come one whataburger, we do better then this in Texas
  • MG
    Mari Garcia
    Jan 4, 2026
    1.0
    No STARS for me. The girl at the drive through was very rude no hello no thank you, no you're welcome. Told her hello right away just the price of the food close the door that was it then said again oh it's 11 something I told her no I already gave you the payment close the door. The window door didn't say nothing no sorry. Nothing then told me to pull up pull up and she goes here. Is your food no thank you. No nothing. I told her thank you no, you're welcome. Nothing very very rude. You all need to do better train on customer service on these cash registers and this cash register girl was Alexis G. If she doesn't like her job, then she should go work somewhere else. She needs better customer service skills.
  • LL
    Laura Lopez
    Dec 8, 2025
    1.0
    Yall are going downhill badly ,everytime I order delivery yall forget something I go pickup yall forget something ..food quality isn’t what it use to be ..I have to travel to another location to get better food it’s disappointing n recently I ordered breakfast not even my three year old enjoyed these “pancakes”
  • BB
    Billy
    Dec 6, 2025
    1.0
    I never got my food when I placed a DoorDash order. 3 drivers cancelled and a 4th was taking too long to find. Normally I'd blame DoorDash, but this Whataburger has always been slow with all of their orders. If it was up to me I wouldn't have picked this Whataburger to order from.
  • BB
    Burner Burns
    Dec 4, 2025
    4.0
    First time having Whatabuger. Pretty dang good for fast food

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger on West Ave in San Antonio?

Whataburger on 2727 West Ave, San Antonio, TX is open 24 hours every day of the week.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.