Brand Certified
Whataburger
4.2(2289 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
2727 WEST AVE, SAN ANTONIO, TX
78201, United States
Certified by Whataburger • Mar 01, 2026
(210) 340-2445
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.2
2,289 reviews
5 stars
1,353
4 stars
466
3 stars
192
2 stars
81
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful service, with specific complaints about staff attitudes and order handling.
Food Quality
While some customers praised the food as good or great, many reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Wait Times
Numerous reviews highlighted long wait times in both drive-thru and in-store, with some customers expressing frustration over slow service.
Consistency
There are mixed reviews regarding consistency, with some customers noting that food quality and service have declined compared to previous experiences.
- GGGlennJan 27, 20265.0Always a great burger!
- FVFernanda VargasJan 22, 20265.0Really nice Cashier, tables were a little dirty, but good food
- TGTracy GradyJan 17, 20262.0This the second time I purchased a patty melt with extra sauce and didn’t get it burger was dry like the patties were old then my large fry wasn’t filled up all the way either I won’t be returning to this whataburger anymore
- BNBehdad gharib NejadJan 6, 20261.0Rude customer service, wrong order, and so much attitude plus charged me extra and still did not give me the right order and the manager did not care at all or whatsoever. The employee name is Gabe and refuse to even apologize for their action. Worse experience ever from this fast food chain. Come one whataburger, we do better then this in Texas
- MGMari GarciaJan 4, 20261.0No STARS for me. The girl at the drive through was very rude no hello no thank you, no you're welcome. Told her hello right away just the price of the food close the door that was it then said again oh it's 11 something I told her no I already gave you the payment close the door. The window door didn't say nothing no sorry. Nothing then told me to pull up pull up and she goes here. Is your food no thank you. No nothing. I told her thank you no, you're welcome. Nothing very very rude. You all need to do better train on customer service on these cash registers and this cash register girl was Alexis G. If she doesn't like her job, then she should go work somewhere else. She needs better customer service skills.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger on West Ave in San Antonio?
Whataburger on 2727 West Ave, San Antonio, TX is open 24 hours every day of the week.
Does Whataburger offer curbside pickup or delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Can I find vegetarian options at this Whataburger location?
Yes, this Whataburger location serves vegetarian menu options.
Is seating available at Whataburger on West Ave?
Yes, there is seating available for dine-in customers at this Whataburger location.
Does the Whataburger at 2727 West Ave provide wheelchair accessible facilities?
Yes, this location has a wheelchair accessible entrance, parking, seating, and restroom.
Where can I order Whataburger online for this location?
You can order online at https://whataburger.com/menu?unitNum=367 to get your favorites just the way you like them.
Are there any nearby fast food alternatives close to Whataburger on West Ave?
Yes, Dairy Queen and Taquitos West Ave are nearby fast food restaurants where you can try ice cream or Mexican cuisine before or after your visit to Whataburger.
What local businesses near Whataburger offer automotive services?
Nearby automotive services include Roger's Tire & Mufflers, Cottman Transmission Center, and West Car Complete Auto Repair, useful if you need car maintenance while dining.
Are there any printing or graphic design services near Whataburger?
Yes, you can find Presto Printing, Budget Signs, and AlphaGraphics - West Ave close to Whataburger for printing and graphic design needs.
Does Whataburger accept credit and debit card payments?
Yes, this location accepts both credit and debit card payments as well as mobile NFC payments, so you don't need to carry cash.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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