Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported frequent issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
There were numerous complaints about cold food, poorly prepared items, and inconsistent quality, with some customers expressing disappointment in the freshness of ingredients.
Customer Service
While some reviews praised individual staff members for their friendliness and helpfulness, many others criticized the overall service attitude and management responsiveness.
EE
Erica
3 days ago
5.0
This was my very first visit to Whataburger here in San Antonio, TX 🇨🇱—I’m from Reno, NV 🏔️, and let me tell you, Justin made it unforgettable! 🙌 From the moment I walked in, the customer service was 💯. He went above and beyond to make sure my order was just right. He even said, “We’re better than In-N-Out” 🍔🔥—and as a BIG In-N-Out fan 😍, I was like, “Okay, let’s see!” Well… he wasn’t lying! 😏
I ordered the triple cheeseburger with no bun 🧀🧀🧀 and baaaaby—it was straight 🔥🔥🔥! Juicy, flavorful, and seasoned to perfection 😋. I also grabbed the chicken strips 🍗—crispy, tender, and full of flavor. My only letdown? I asked for extra onions 🧅 and didn’t get any 😩—and listen, I love onions. A burger without onions just doesn’t hit the same! Still, the flavor was so on point, it almost made up for it.
Y’all definitely made a fan outta me 💃🏾💥. Now I’m just hoping Whataburger brings all this deliciousness to Nevada soon 🤞🏽🍔💛
JC
Jessica Colin
5 days ago
5.0
I wanted to express how peaceful this location is and the people here are very friendly, especially Miss Mary Helen. She definitely took care of anything that I needed for my visit making sure that I was fully satisfied there as a customer was definitely staying busy around the area as well making sure this place looked tip top for all the customers for the day! The food was definitely fresh and prepared to please any craving. I was having definitely recommend this location five stars for me.
JH
James Harper
Dec 31, 2025
1.0
Every time I get food from here the fries are shorted. The box is only filled half way and I'm getting less than a medium that is full so why pay more. All the sandwiches are trash but at least the fries and drink are good even when filled half assed
AG
Alexis Gonzales
Dec 18, 2025
1.0
Worst service ever. They are very slow and take a long time even if you are the only person there. I ordered on the app and pulled up to the window. I was told to pull up to parking spot 4 and they will bring it out. Well they never brought my order out and the cars behind me all left and I still had no order. So I go inside to let them know I was still waiting for my order my food was ready the whole time and no one brought it out. What is the point of ordering online if you are getting your food an hour later. Worst Whataburger I’ve ever been too.
KR
Kylee Rigsby
Dec 12, 2025
2.0
Asked for an extra chicken tender on my chicken biscuit, got charged for the extra tender, open my biscuit and they had just torn one in half and put it in there. Went back in and the woman manager didn’t say shit to me just looked at me like I’m dumb and handed me $2? Like girl at least care what your employees are sending out and have some integrity.
What are the operating hours for Whataburger on Grissom Rd in San Antonio?
Whataburger on 8756 Grissom Rd in San Antonio is open 24 hours every day of the week.
Does Whataburger on Grissom Rd offer delivery and curbside pickup services?
Yes, this Whataburger location offers both curbside pickup and delivery services.
Where is Whataburger located in San Antonio?
The Whataburger is located at 8756 Grissom Rd, San Antonio, TX 78251.
What types of food does Whataburger serve?
Whataburger serves a variety of foods including burgers, chicken, salads, and breakfast items made to order, using 100% pure beef served on a toasted five-inch bun.
Is the Whataburger location on Grissom Rd family- and kid-friendly?
Yes, this location offers a children's menu and welcomes children, with amenities such as high chairs and wheelchair accessible seating and restrooms.
Does Whataburger accommodate customers with disabilities?
Yes, the Whataburger on Grissom Rd has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Whataburger on Grissom Rd?
Nearby places include Las Teresitas Mexican Restaurant and Amor Tacos and Chelas for more dining options; Pirate's Sports Bar and Pirate Tavern if you're looking for drinks or entertainment; and Rhea Lana's for children's clothing shopping.
How can I easily reach Whataburger on Grissom Rd using local landmarks?
You can find Whataburger near well-known spots such as JC Food Mart #12 and Kay's Convenience store, making it easier to locate when visiting the area.
Are there fitness or sports clubs near the Whataburger on Grissom Rd?
Yes, Xtreme Athletics and San Antonio Abyss Volleyball Club are nearby, so you can grab a meal at Whataburger before or after your workout or sports practice.
Does Whataburger on Grissom Rd offer online ordering?
Yes, you can order your favorite Whataburger meals online at https://whataburger.com/, including customizations just like you like it.