Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,213 reviews
5 stars
1,208
4 stars
400
3 stars
186
2 stars
100
1 star
319
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers expressed frustration with slow service, particularly during busy hours, with long wait times at the drive-thru.
Food Quality
There were numerous complaints about cold food and inconsistent quality, with some customers noting a decline in food standards.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude behavior and a lack of attentiveness from employees.
Overall Experience
The overall experience varied greatly, with some customers enjoying their meals and service, while others had consistently negative experiences.
- FWF WNov 16, 20255.0They were busy and quick. Whataburger. Love it!
- TCTiffany CantuNov 10, 20251.0I have never been so upset with Whataburger until now . I didn’t know that mine & my daughter’s burger weren’t fully cooked till we looked at the burger . This is unexceptionable. I do not recommend this Whataburger .
- AAAmberley Ann (Amberley)Nov 8, 20255.0⭐️⭐️⭐️⭐️⭐️ I’ve lived in this area for 8 years and have had my fair share of issues with this Whataburger, but this morning completely changed my opinion! I placed a curbside order for breakfast (Saturday morning) and noticed my order said it had been ready for about 15 minutes. I called to check in, and the manager, Alejandro, came out personally — and he deserves HUGE props! He was honestly one of the nicest store managers I’ve ever met at a Whataburger. He apologized sincerely for the wait and even brought me a brownie just to make up for it. When I noticed my pancake platter was missing the sausage, he was super kind and offered a free shake on top of that! A little later, he came out again and gave us two free meal vouchers for next time. He told me he’d be upset too if he had to wait 30 minutes and that there was “no excuse,” which was so refreshing to hear, as most managers get defensive or try to argue, but not him. He also threw in extra hashbrowns just to make sure we left happy! Things happen, I get that..but Alejandro really knows what true customer service looks like! He puts himself in the customer’s shoes and goes above and beyond to make things right. Between the brownie, shake, and meal vouchers, he completely turned the situation around and made it a great experience. I genuinely hope Whataburger keeps Alejandro as manager. He is hands down the best and most understanding one this location has had in the 8 years I’ve been coming here. Thank you again, Alejandro, for your kindness and for actually caring about your customers. You made my morning, and you gave me faith that this location is turning around! 🙌 Food tastes great and fresh 99% of the time! I have never really had an issue with the quality of the food at this location. Also, My veggies have always been fresh! thanks to chef as well. I think we just need to be more understanding and don’t snap instantly, things happen, this industry isn’t “easy” to work in as most think, what matters is, it was MORE than made up for by the very kind manager.
- ATandres Mauricio TrejosNov 1, 20254.0Buen servicio y precio
- SSStef023Oct 28, 20251.0Constantly messing up orders.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger on Grissom Rd in San Antonio?
Whataburger on 8756 Grissom Rd in San Antonio is open 24 hours every day of the week.
Does Whataburger on Grissom Rd offer delivery and curbside pickup services?
Yes, this Whataburger location offers both curbside pickup and delivery services.
Where is Whataburger located in San Antonio?
The Whataburger is located at 8756 Grissom Rd, San Antonio, TX 78251.
What types of food does Whataburger serve?
Whataburger serves a variety of foods including burgers, chicken, salads, and breakfast items made to order, using 100% pure beef served on a toasted five-inch bun.
Is the Whataburger location on Grissom Rd family- and kid-friendly?
Yes, this location offers a children's menu and welcomes children, with amenities such as high chairs and wheelchair accessible seating and restrooms.
Does Whataburger accommodate customers with disabilities?
Yes, the Whataburger on Grissom Rd has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Whataburger on Grissom Rd?
Nearby places include Las Teresitas Mexican Restaurant and Amor Tacos and Chelas for more dining options; Pirate's Sports Bar and Pirate Tavern if you're looking for drinks or entertainment; and Rhea Lana's for children's clothing shopping.
How can I easily reach Whataburger on Grissom Rd using local landmarks?
You can find Whataburger near well-known spots such as JC Food Mart #12 and Kay's Convenience store, making it easier to locate when visiting the area.
Are there fitness or sports clubs near the Whataburger on Grissom Rd?
Yes, Xtreme Athletics and San Antonio Abyss Volleyball Club are nearby, so you can grab a meal at Whataburger before or after your workout or sports practice.
Does Whataburger on Grissom Rd offer online ordering?
Yes, you can order your favorite Whataburger meals online at https://whataburger.com/, including customizations just like you like it.