Whataburger

3.9
2233 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8756 GRISSOM RD, SAN ANTONIO, TX
78251, United States

Hours

Reviews

3.9
2,233 reviews
5 stars
1,223
4 stars
402
3 stars
187
2 stars
100
1 star
321

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

There were numerous complaints about cold food, poorly prepared items, and inconsistent quality, with some customers expressing disappointment in the freshness of ingredients.

Customer Service

While some reviews praised individual staff members for their friendliness and helpfulness, many others criticized the overall service attitude and management responsiveness.
  • EE
    Erica
    3 days ago
    5.0
    This was my very first visit to Whataburger here in San Antonio, TX 🇨🇱—I’m from Reno, NV 🏔️, and let me tell you, Justin made it unforgettable! 🙌 From the moment I walked in, the customer service was 💯. He went above and beyond to make sure my order was just right. He even said, “We’re better than In-N-Out” 🍔🔥—and as a BIG In-N-Out fan 😍, I was like, “Okay, let’s see!” Well… he wasn’t lying! 😏 I ordered the triple cheeseburger with no bun 🧀🧀🧀 and baaaaby—it was straight 🔥🔥🔥! Juicy, flavorful, and seasoned to perfection 😋. I also grabbed the chicken strips 🍗—crispy, tender, and full of flavor. My only letdown? I asked for extra onions 🧅 and didn’t get any 😩—and listen, I love onions. A burger without onions just doesn’t hit the same! Still, the flavor was so on point, it almost made up for it. Y’all definitely made a fan outta me 💃🏾💥. Now I’m just hoping Whataburger brings all this deliciousness to Nevada soon 🤞🏽🍔💛
  • JC
    Jessica Colin
    5 days ago
    5.0
    I wanted to express how peaceful this location is and the people here are very friendly, especially Miss Mary Helen. She definitely took care of anything that I needed for my visit making sure that I was fully satisfied there as a customer was definitely staying busy around the area as well making sure this place looked tip top for all the customers for the day! The food was definitely fresh and prepared to please any craving. I was having definitely recommend this location five stars for me.
  • JH
    James Harper
    Dec 31, 2025
    1.0
    Every time I get food from here the fries are shorted. The box is only filled half way and I'm getting less than a medium that is full so why pay more. All the sandwiches are trash but at least the fries and drink are good even when filled half assed
  • AG
    Alexis Gonzales
    Dec 18, 2025
    1.0
    Worst service ever. They are very slow and take a long time even if you are the only person there. I ordered on the app and pulled up to the window. I was told to pull up to parking spot 4 and they will bring it out. Well they never brought my order out and the cars behind me all left and I still had no order. So I go inside to let them know I was still waiting for my order my food was ready the whole time and no one brought it out. What is the point of ordering online if you are getting your food an hour later. Worst Whataburger I’ve ever been too.
  • KR
    Kylee Rigsby
    Dec 12, 2025
    2.0
    Asked for an extra chicken tender on my chicken biscuit, got charged for the extra tender, open my biscuit and they had just torn one in half and put it in there. Went back in and the woman manager didn’t say shit to me just looked at me like I’m dumb and handed me $2? Like girl at least care what your employees are sending out and have some integrity.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger on Grissom Rd in San Antonio?

Whataburger on 8756 Grissom Rd in San Antonio is open 24 hours every day of the week.

Does Whataburger on Grissom Rd offer delivery and curbside pickup services?

Yes, this Whataburger location offers both curbside pickup and delivery services.