Whataburger

4.2
1604 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11003 NW MILITARY HWY, SAN ANTONIO, TX
78231, United States

Hours

Reviews

4.2
1,579 reviews
5 stars
987
4 stars
273
3 stars
119
2 stars
58
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some employees praised for their friendliness while others are reported as rude or unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies, with reports of cold or improperly prepared items, though some customers enjoyed their meals.

Cleanliness

The restaurant is generally noted for being clean, with some customers highlighting the cleanliness of the dining area.

Staff Recognition

Certain employees, like Haden and Kimberly, received specific praise for their exceptional service, standing out among the staff.
  • DD
    Darkmegabeast8990
    Nov 14, 2025
    1.0
    Worst manager, worst drive through cashier, and terrible order runner. Oh boy here we go. So I go through the drive through and tell them my order. I have to repeat multiple times what I want for drinks. Afterwards as I’m waiting the runner brings 2 45oz drinks which are falling to the sides and dripping. I asked her to get me a drink holder she then scoffed and said wait 10 mins as she brings the drinks and the food at the same time. I leave and get home. My drink is wrong it was supposed to be a coke and it’s Diet Coke instead. Yay me right? I call and speak to the manager I ask her to have the drink ready for me to pick up since I have to drive 10 minutes to get there. I get back no one knows who I am or why I am here. The manager conveniently ignores me and they just give me a coke refill in the same cup. They didn’t bother to change out my drink to a fresh cup to reduce the risk of contamination... which are against food safety standards 🤢. Not my first time being disappointed with these people. I’m sure my comment will be ignored again. So if you come here be prepared for a good helping of disappointment. Coming from someone who worked at whataburger. Also shout out to back of house they did amazing. You guys are the best! Front of house need to get their shiz together.
  • MF
    Mari F
    Nov 13, 2025
    1.0
    placed a curbside, waited 30 minutes to receive my order because the employees here are incompetent and can’t use basic reading comprehension so they hand out the order to the wrong person, and then they proceeded to forget the drinks, and once we were given the drinks, they forgot the straws. no clue how a simple order could take longer than 10 minutes but looks like this location will find a way to make the wait longer than it needs to be. didn’t receive an apology from anyone at all during this entire interaction, what great customer service. i love u whataburger but this location gotta go ngl.
  • CA
    Christopher A
    Nov 10, 2025
    5.0
    Excellent service and food. The gentleman, Haden, that was working the window was so nice and this is at about 1AM. That young man needs a raise.
  • CW
    Chris Williams
    Nov 4, 2025
    2.0
    11/4/25. 8pm So these people down here have a problem. They always pretend like they can’t hear you at the drive through when they take your order. Even when you’re being very polite and respectful. Then when you pay and say thank you. You’ll be in front of the line waiting and they will give everyone else their food who’s waiting behind your vehicle. They also like to play dumb and call you a women’s name when they’re talking to a grown man. So he walks behind your vehicle delivering 3 huge orders to different cars. After addressing you as a women. Then comes back and says “oh my bad this your order I’m sorry like he didn’t know” . Yup they prejudice but hiding it.
  • KM
    K Marie
    Oct 23, 2025
    5.0
    I come here as it’s the closest to where I live but I wanted to say the only exceptionally employee this location has is Haden. He is always so kind, polite and has amazing customer service. Most of the employees are non responsive, short and do not give you napkins consistently with your order and the ketchup you ask for. There’s a few ladies I will say that I feel do great too but I cannot remember there names. Haden stands out and anytime I order and know he’s there I feel relieved. The other times I want to just drive by without ordering if I don’t hear his voice. That tells you a lot! Thank you Haden for being so awesome! (Only giving 5 starts simply for Haden)

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 11003 NW Military Hwy in San Antonio?

Whataburger is open 24 hours a day, 7 days a week at this location.

What food options does Whataburger offer?

Whataburger serves made-to-order burgers, chicken, salads, breakfast, and desserts, using 100% pure beef on a five-inch toasted bun.