Whataburger

4.1
3194 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3202 WURZBACH RD, SAN ANTONIO, TX
78238, United States

Hours

Reviews

4.1
3,179 reviews
5 stars
1,798
4 stars
602
3 stars
312
2 stars
126
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly cooked items, while others praised the freshness and taste.

Staff Performance

While some staff members received commendations for excellent service, others were criticized for unprofessional behavior and lack of training.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and floors, contributing to a negative dining experience.
  • TW
    Tiffany Mcmahon Wilson
    1 day ago
    4.0
    Food was fine didn't wait long but staff is like a group of kids trying to act like adults swearing and just not being respectable in their work place. The poor manager an older guy was very quiet and was clearly out numbered so it just seemed very kaotic behind the counter I even herd one girl tell staff to shut up cause she was on drive through and couldn't hear customer.
  • HS
    Heather Sims
    Dec 30, 2025
    1.0
    The food was ok. But we waited 20+ minutes for the food and when it finally came out, one of the burgers were cold. Went to let them know, another 20 minutes later and everybody else is done with their food, had to go to the counter and they were going to give it to us after having wrongly delivered it to another table and the lady over there opened it. All this time, manager sitting at table doing paperwork. As a manager myself, when you see your team struggling you go and help them. Just very unprofessional. Nobody asked us if we wanted anything for free, nobody asked us if we wanted a refund. This is absolutely the worst Whataburger I have been to in my entire life.
  • AM
    Aiden Montellano
    Dec 28, 2025
    5.0
    Ted made my experience beautiful, my food was perfect and i enjoyed my time definitely, thank you so much Ted for your help and service, you’re amazing!
  • CM
    Cynthia Martinez
    Dec 26, 2025
    2.0
    I really like whataburger BUT a 30 minute wait for drive-thru take out is ridiculous! I spent my entire lunch break waiting. Management should plan accordingly and schedule for the lunch hour rush so we don’t spend our entire break waiting.
  • ZP
    Zelda TWOBITS69 Padilla
    Dec 21, 2025
    5.0
    Ashely is an amazing team member here. The night manager definitely leads his crew well and service is wonderful. Yes, it is busy but it's Saturday so expected.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 3202 Wurzbach Rd, San Antonio, TX 78238, USA.

What are the operating hours of Whataburger?

Whataburger is open 24 hours a day, seven days a week, Monday through Sunday.