Whataburger

Reviews

• MS

  Melony Salinas

  5 days ago
  1.0
  i went in the drive through this friday afternoon to get me and my family food i understand it is friday they are busy i totally understand i will have to wait for fresh food i spent over $75 to feed my family they brought my drinks out first already missing three drinks i reminded them no biggie right , next comes my food i check it because i wast given a receipt when payment was taken so when i got my food the receipt was there i double check they missed my whatacatch , large fries , and a kids meal i told them about it they asked for the bags back okay no biggie i figured they would get it right i was told they would replace the fries with fresh ones because i had to wait on the fish burger okay i said that was fine they bring my order out less then 4 mins still missing a large fries, never replaced my fries like they said went home with cold food i spent $75 for this food for my family to get cold food and still no help when i called the store from the manager when i called her she didn’t even ask me to hold she was super rude saying she could only replace the large fries they missed , how would that be fair for me to drive all the way back for a large frie and leave my food at home getting more cold! this always happens at this whataburger the managers they have are so rude it was a female i am not sure her name because she didn’t tell me she just said she was the manager it is friday 02/27/26 my order was placed at 4:20pm i didn’t get home with my food until 5:02 pm cold food money wasted im disappointed in this whataburger once again
• GG

  Gabriel Gonzales

  Feb 24, 2026
  2.0
  The manager had my order right in front of him but for some reason called the names of people who ordered after me. First in first out.
• DD

  Dino

  Feb 14, 2026
  5.0
  Late night/ Early morning it's always open and has great service. Never messed up on my order.
• RV

  Roberto valdillez

  Feb 4, 2026
  1.0
  Ordered a large fry and this is a large fry I get You pay extra for fries to get a large fry and that’s what you get the same size as a small fry. I called the manager and the manager said he would take care of my meal next time, but this is the third time this has happened..
• RG

  R G

  Jan 28, 2026
  1.0
  Went this morning with the same order I always get. This time the price was different. So I asked at the window what I ordered. The manager I believe, he was wearing a blue shirt and a napkin over his ear. Had attitude and repeated my order. I said the price was different. He shrugged and seemed like I was bothering him. So I was like maybe the price went up, okay. But then I get my food and receipt. He charged me for two extra cheeses, charged me for large fries but gave me small fries. It's one thing for a mistake. But he literally lied to me about my order when he was looking at it on the screen and receipt. Then just had attitude like I was bothering him. If he doesn't want to communicate with customers he shouldn't work a customer service based job. Charging more and horrible customer service. Having people like this manage a location is what will turn Whataburger into Taco Cabana closing down multiple locations. Why would I go to a place with that kind of customer service.

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