Whataburger

4.0
2203 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3500 S NEW BRAUNFELS AVE, SAN ANTONIO, TX
78223, United States

Hours

Reviews

4.0
2,170 reviews
5 stars
1,217
4 stars
405
3 stars
188
2 stars
83
1 star
277

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many mentioning cold or poorly prepared items, including raw burgers and stale buns.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
  • BV
    Bill Villarreal
    Nov 13, 2025
    1.0
    If you get your food to go, please check that you have ketchup and napkins. This is the second time they do this to our order.
  • DM
    Dyan Martinez
    Nov 2, 2025
    3.0
    I ordered a BoB and it was ready before I got there
  • EH
    ELOY HINOJOSA
    Oct 26, 2025
    4.0
    Burgers are beginning to taste like generic meat 🍖 and not hot enough 😋
  • MN
    Miguel mojo Nose
    Oct 6, 2025
    1.0
    Disgusted with the management at this location. Very filthy, food left out and on floor. No gloves being used. Long wait, customers upset orders are wrong. Short on almost everything. Restrooms disgusting. Manager on duty lack of responsibility
  • EE
    elociN elociN
    Oct 6, 2025
    1.0
    Fire Miguel, he gave the worst service and threatened my life. I called corporate above him to explain what type of person you all have working here. 0 common sense

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 3500 S New Braunfels Ave?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.