Whataburger

4.0
2226 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3500 S NEW BRAUNFELS AVE, SAN ANTONIO, TX
78223, United States

Hours

Reviews

4.0
2,193 reviews
5 stars
1,228
4 stars
408
3 stars
189
2 stars
88
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and poor management oversight.

Food Quality

Food quality varies significantly; some customers report cold or poorly prepared items, while others praise freshness.

Cleanliness

Several reviews mention unsanitary conditions, including dirty restrooms and unclean dining areas.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.
  • AL
    Aldo Lugo
    Jan 3, 2026
    4.0
    It's always a good place to stop, satisfy your hunger, and continue on your way.
  • TR
    Tiffany Rupard
    Jan 2, 2026
    5.0
    I live one minute walking distance from the presa location and choose to come to this one because the service is always great thanks to the manager! When it's super busy, obviously it takes a little longer but the MANAGER keeps their eyes on everyone and if they notice you're waiting a little too long, they take initiative to check and ensure you get it asap!
  • JV
    Jose Vela
    Dec 28, 2025
    1.0
    Our experience was unpleasant. The wait at the window was too long. For as long as they took they still got our order wrong.
  • SB
    Star B
    Dec 12, 2025
    2.0
    Sabrina and April needs to get fired they were so unprofessional I ain’t trynna explain a lot but basically they made me feel like if I was the problem when I had severe mistake on my order horribleeee exptwith them I called corporate on yall . Hopefully yall get fired because that’s not how you talk to clientes especially as manager and assistant manager .
  • JR
    J R
    Dec 10, 2025
    1.0
    Me and my brother came here around 2am while they where getting their truck and we asked if they can drop our food fresh & we waited almost 10-15 minutes when we finished eating our food that was “dropped fresh” my brother got a stomach virus / flu / headache also I had a headache all day the next day and today as well , someone needs to call the health inspector/ investigate what the cooks are doing to the food , if they’re following health code guidelines/ not washing their hands , DO NOT COME TO THIS LOCATION, unless you want a stomach virus / headache/ flu I know the cooks are getting paid good for them to spit in our food / throw our food on the floor whatever it is they did

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 3500 S New Braunfels Ave?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.