Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported issues with incorrect orders, including missing items and wrong food types.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
While some customers praised the food as delicious, others noted inconsistencies in quality, such as cold or poorly prepared items.
Customer Service
There were mixed reviews on customer service; some staff were praised for their friendliness and attentiveness, while others were criticized for rudeness and poor management.
CL
Cameron Lessani
Feb 22, 2026
1.0
It took over 30 min to go through the drive thru with the vast majority of that time after the order was placed. The order was a single combo meal and it wasnt even war. How that happens is beyond me. It used to be that as a Texan Whataburger was something to be proud of, but it's seriously gone down hill.
HK
Hannah Kerr
Feb 22, 2026
1.0
Store was really dirty - talking mud, hair, dirt on the floor. It looks like it doesn’t get mopped often. Our order took well over 30 minutes for fries and a wrap. And they charged me almost $3 for a water. When I asked for a refund he said it was too complicated.
TT
Travis Toney
Feb 19, 2026
5.0
I came to Whataburger for lunch, I was trying to utilize my points on the app However, I could not figure it out. There was a long line so I just paid for my meal, however Tony A did a phenomenal job after the line was down he found me in the restaurant walked me through how to use my app. He went above and beyond even gave me my receipt and said come back another time and I’ll replace the meal for you because I wanted to use my points for the meal, there was just too long of a line for him to help me at the time.. I am beyond satisfied with what this gentleman did for me.
MJ
michael jaramillo
Feb 15, 2026
3.0
They where very busy and unfortunately got the whole order wrong but the ng was nice and helpful fixed it but it took awhile to get the order back out.
JT
Joshua Thornton
Jan 29, 2026
1.0
I went through the drive thru and ordered a number 12 crispy spicy chx sandwich. I was told it would be a 10 minute wait no problem meaning fresh to order. So I was told to pull forward to the yellow line. Thinking my order would be correct (wrong) I get home open my bag and it a grilled chx sandwich the opposite of what I ordered. I dont know who's working but this is upsetting considering I gave whataburger another chance. This isn't the first time but the 5th time and now im done with whataburger and there down-fall on there service. Upsetting considering they can't get the order correct or fresh considering quality. Today it was the order. I dont know what's happened to the industry as a whole no matter the location I choose but the industry is failing as a whole it must be addressed or close locations to minimize the mistakes. Observe and be attentive especially if your going to make customers/guest wait extra to get what they actually ordered. Highly disappointed.
What are the operating hours of Whataburger in San Antonio, TX?
Whataburger is open 24 hours a day, 7 days a week in San Antonio, TX, though holiday hours might differ.
Where is this Whataburger location situated?
This Whataburger is located at 12808 W Interstate 10, San Antonio, TX 78249, USA.
What pickup and delivery options does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast and also offers late-night food.
Is Whataburger in San Antonio wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrances, seating, parking, and restrooms.
Can I pay with credit or debit cards at this Whataburger?
Yes, you can pay with credit and debit cards, as well as mobile NFC payments; cash is not required.
Does Whataburger offer vegetarian or children's menu options?
Yes, Whataburger serves vegetarian options and offers a children's menu.
What nearby food places can I visit before or after dining at Whataburger?
Nearby options include A&W Restaurant for burgers, Long John Silver's for seafood, Teriyaki Madness for Japanese cuisine, and Einstein Bros. Bagels for coffee and bagels.
Are there shopping centers or retail stores near Whataburger?
Yes, University Heights Shopping Center and stores like Payless ShoeSource, Verizon, and GameStop are nearby for shopping before or after your meal.
Is there a bank or ATM close to Whataburger for easy access to cash?
Yes, Bank of America ATM and Firstmark Credit Union are nearby to conveniently access banking services.
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