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Whataburger

4.3
(3894 reviews)

Business Details

12808 W INTERSTATE 10, SAN ANTONIO, TX
78249, United States
(210) 696-4068
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12808 W INTERSTATE 10, SAN ANTONIO, TX
78249, United States

Hours

Reviews

4.3
3,894 reviews
5 stars
2,423
4 stars
733
3 stars
301
2 stars
121
1 star
273

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food types.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

While some customers praised the food as delicious, others noted inconsistencies in quality, such as cold or poorly prepared items.

Customer Service

There were mixed reviews on customer service; some staff were praised for their friendliness and attentiveness, while others were criticized for rudeness and poor management.
  • CL
    Cameron Lessani
    Feb 22, 2026
    1.0
    It took over 30 min to go through the drive thru with the vast majority of that time after the order was placed. The order was a single combo meal and it wasnt even war. How that happens is beyond me. It used to be that as a Texan Whataburger was something to be proud of, but it's seriously gone down hill.
  • HK
    Hannah Kerr
    Feb 22, 2026
    1.0
    Store was really dirty - talking mud, hair, dirt on the floor. It looks like it doesn’t get mopped often. Our order took well over 30 minutes for fries and a wrap. And they charged me almost $3 for a water. When I asked for a refund he said it was too complicated.
  • TT
    Travis Toney
    Feb 19, 2026
    5.0
    I came to Whataburger for lunch, I was trying to utilize my points on the app However, I could not figure it out. There was a long line so I just paid for my meal, however Tony A did a phenomenal job after the line was down he found me in the restaurant walked me through how to use my app. He went above and beyond even gave me my receipt and said come back another time and I’ll replace the meal for you because I wanted to use my points for the meal, there was just too long of a line for him to help me at the time.. I am beyond satisfied with what this gentleman did for me.
  • MJ
    michael jaramillo
    Feb 15, 2026
    3.0
    They where very busy and unfortunately got the whole order wrong but the ng was nice and helpful fixed it but it took awhile to get the order back out.
  • JT
    Joshua Thornton
    Jan 29, 2026
    1.0
    I went through the drive thru and ordered a number 12 crispy spicy chx sandwich. I was told it would be a 10 minute wait no problem meaning fresh to order. So I was told to pull forward to the yellow line. Thinking my order would be correct (wrong) I get home open my bag and it a grilled chx sandwich the opposite of what I ordered. I dont know who's working but this is upsetting considering I gave whataburger another chance. This isn't the first time but the 5th time and now im done with whataburger and there down-fall on there service. Upsetting considering they can't get the order correct or fresh considering quality. Today it was the order. I dont know what's happened to the industry as a whole no matter the location I choose but the industry is failing as a whole it must be addressed or close locations to minimize the mistakes. Observe and be attentive especially if your going to make customers/guest wait extra to get what they actually ordered. Highly disappointed.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in San Antonio, TX?

Whataburger is open 24 hours a day, 7 days a week in San Antonio, TX, though holiday hours might differ.

Where is this Whataburger location situated?

This Whataburger is located at 12808 W Interstate 10, San Antonio, TX 78249, USA.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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