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Wendy's - Closed

3.3
(827 reviews)

Business Details

7662 Guilbeau, San Antonio, TX
78250, United States
(210) 468-0040
https://locations.wendys.com/united-states/tx/san-antonio/7662-guilbeau

About

Fast Food RestaurantWendy's
This Wendy's location is permanently closed.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's - Closed
7662 Guilbeau, San Antonio, TX
78250, United States

Hours

Reviews

3.3
827 reviews
5 stars
293
4 stars
164
3 stars
98
2 stars
69
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their friendliness while others are criticized for rudeness and poor attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Speed of Service

Numerous reviews highlight slow service, particularly in the drive-thru, with long wait times even when the restaurant is not busy.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms and dining area.

Food Quality

There are complaints about food being cold, old, or not prepared as requested, although some customers did enjoy their meals.
  • CB
    Cynthia Burkett
    Dec 21, 2025
    5.0
    They did an awesome job and got my order just right! Great customer service!! Sometime when you order your meal with kindness and not rude, you'll get that respect back. Just alittle heads upđź«¶
  • CR
    Chris Kimerer (Chris the Roofer)
    Dec 4, 2025
    5.0
    Excellence
  • EC
    Esther Coca
    Nov 29, 2025
    5.0
    Ordered 2 Biggie bags and a children's meal, in the drive through. No drinks, sauces are wrong, 1 burger was wrong, all the fries and burgers were, ice cold and we had to pull over and wait for it! The manager, Atlantis, was very nice and will replace it. However, we still have to go back to get it corrected. 🙄 Update: everything was replaced perfectly. The manager, Atlantis, was awesome! Thank you.
  • RP
    Robert P.
    Nov 22, 2025
    5.0
    Very friendly employees, food was hot and fresh.
  • JN
    Jarrod Neve
    Nov 4, 2025
    5.0
    My receipt is stamped 5:32 pm and it is now 5:51 and I don't have my food mind you there has not been a single customer walk in and 1 customer has gone through the drive through correction now 2. The name on the receipt is Latisha I believe she was in a managers shirt and seemed to not give a flip flop what was going on just coasting through life

Frequently Asked Questions About Wendy's - Closed

Is Store #25 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 7662 Guilbeau in San Antonio?

The drive-thru at Wendy's on 7662 Guilbeau operates daily from 9:00 AM to midnight.

Brand Certified Facts from Wendy's - Closed

Wendy's - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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