Wendy's

3.3
648 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
10926 Culebra Rd, San Antonio, TX
78253, United States

Hours

Reviews

3.3
648 reviews
5 stars
254
4 stars
111
3 stars
61
2 stars
40
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables, floors, and malfunctioning soda machines.

Food Quality

Several reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction with the meals.

Management Issues

Customers expressed concerns about unprofessional management and lack of proper training for employees.
  • VP
    Vibhuti Patel
    Dec 28, 2025
    1.0
    The lady manager on 12/28/25 is very rude like the other comments have mentioned this location is going down fast! I recommend staying away and grab raising Cane‘s next-door or In-N-Out!
  • LG
    Lisa Garza
    Dec 21, 2025
    1.0
    My family and I visited this location and were left astonished on how poorly the Manager treated her employees. She yelled at the employees in front of the customers and the gentleman at the counter said that this is an everyday thing. Those employees deserve to be treated with respect. We will not visit this location again 👎🏻
  • MK
    Mallory Knox
    Dec 14, 2025
    1.0
    Lazy, they barely greet you at the speaker. Apparently being capable of speaking full sentences isn't required to work there. Customer service is barely a priority and the full menu isn't available at night
  • ML
    Michelle Lawson
    Dec 12, 2025
    3.0
    Had to wait awhile for the food but it was fresh. Unfortunately they threw the burger together so quickly is was a mess with mayo dripping out. The chicken sandwich bun was soggy from the tomato but the chicken nuggets great.
  • DJ
    David Jones
    Dec 7, 2025
    1.0
    A location like this one is why you’ll never convince anyone that fast food workers deserve anything other than the absolute minimum wage. This location regularly forgets items, gets your toppings wrong, or lies about the frosty machine being down. This can be overlooked when we’re talking about multiple items on an order but tonight, it was just plain lazy worthlessness. Baconator meal, Coke, large fry, and a large sprite. Only one in the drive thru and somehow these groundlings managed to get the order completely wrong. Chicken sandwich, size of the fries were wrong, drink was wrong. This used to be my go to late night place, but I guess I have to go to Whataburger now since these ppl can’t get a single meal right. You deserve minimum wage, nothing more, ever.

Frequently Asked Questions About Wendy's

Is Culebra Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 10926 Culebra Rd, San Antonio, TX?

This Wendy's location is open 24 hours every day of the week.