Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several mentioning that items were missing or not as ordered.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and malfunctioning soda machines.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff and customers.
Positive Experiences
A few reviews noted positive experiences with friendly staff and good food, but these were overshadowed by the negative feedback.