Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,033 reviews
5 stars
343
4 stars
206
3 stars
142
2 stars
86
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with issues such as cold or old food, incorrect orders, and unsanitary conditions.
Staff Behavior
Several reviews mentioned unprofessional behavior among staff, including arguing and lack of attentiveness to customers.
Cleanliness
Multiple customers noted cleanliness issues in the dining area and restrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- AAAngieJan 1, 20265.0Cold day and the perfect time to pick up some chili. Fast, friendly, and the food was good.
- VTVanessa TovarDec 19, 20251.0I was told by lady drive thru not working so had to go inside through speaker. We walk in and she was taking orders thru drive thru in matter of secomds it took me to park.Walked into restaurant employees arguing over french fries, told one of register not working. Very unprofessional, two workers started arguing about register duty using fowl language even used the N racist word. I was there @430pm today fri december 19 2025 look at your employee schedule. Will not be going back felt so uncomfortable.
- MMMayraDec 11, 20253.0Drive thru is so worried about the wait time and trying to dismiss you fast that their customer serive is bad.
- VLVirginia LedesmaDec 5, 20255.0The server offered the new chicken strips and omg they were so good and fresh he checked on us constantly and even went to get me a refill so I wouldn't have to get up and use my cane
- NMnathan millerNov 25, 20251.0Another terrible experience at Wendy's. Apparently it's incredibly difficult to understand the just ketchup and mustard means don't put that disgusting mayonnaise on the burger.
Frequently Asked Questions About Wendy's
Is 1604 & Potranco Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 10738 Potranco Road still open?
Yes! This Wendy's location is committed to serving quality food every day and remains open for dine-in, drive-thru, and delivery services.
What are the drive-thru hours for Wendy's at this location?
The drive-thru is open Monday through Thursday from 9:00 AM to 1:00 AM, Friday and Saturday from 9:00 AM to 2:00 AM, and Sunday from 9:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or online.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or online at order.wendys.com, selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Wendy's at 10738 Potranco Road?
You can call the store directly at (210) 390-0964 or provide feedback through the Wendy's Contact page online or via their customer satisfaction survey.
Are there any other fast food restaurants near this Wendy's?
Nearby fast food options include Burger King and Sonic Drive-In, offering alternative burger and fast food choices close by.
What nearby places can help with fuel or automotive needs?
H-E-B Fuel and H-E-B plus! gas stations and Crystal Clean Carwash are nearby, useful for customers stopping for fuel or a car wash before or after visiting Wendy's.
Are there any nearby services for banking or financial needs?
Chase Bank and Bitcoin Depot are located nearby, offering banking, ATM, and currency exchange services convenient for customers in the area.
What nearby places offer food options besides Wendy's?
There are several nearby options including Ajua Taqueria for Mexican cuisine, Wing Daddy’s Sauce House for chicken and American food, and El Huevon Breakfast Tacos food truck for breakfast and brunch.