Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,024 reviews
5 stars
338
4 stars
205
3 stars
141
2 stars
86
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or cutting off customers during orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers frequently complained about cold, old, or poorly prepared food, with some mentioning unsanitary conditions.
Wait Times
Long wait times were a common complaint, with several customers noting excessive delays in both the drive-thru and dining areas.
Cleanliness
The restaurant was often described as dirty, with reports of sticky floors and unsanitary conditions in food preparation areas.
- JCJessica CutrerNov 10, 20251.0No, horrible service by staff and friends during the sunday hours of 8-10 pm. Don't go here they run out of chili. 🤔
- JWJanice WaltzNov 9, 20251.0Last time we went the food was terrible. Decided to give it a try but the drive thru person was so impatient and rude I just couldn’t take it. No wonder it’s never busy.
- KHKristen HarloffNov 4, 20253.0Got my order wrong, but they said I was beautiful, so I guess we’re square.
- OMOriana MooreOct 11, 20251.0Not want to give a lot of reviews, but this Wendy’s is absolutely horrible. When ordering I kept on getting cut off, I didn’t even get to finish what I wanted to say. I didn’t get half of the items that I ordered, but I had already driven away and didn’t even realize. No sauce no sour cream no fries. Absolutely horrible customer service didn’t listen to what I said, wasn’t polite and kept cutting me off. Food was cold after a 5 minute drive home. Absolutely don’t recommend to any one.
- COCherish Olive-SweetlandOct 1, 20254.0Food is always consistent, and usually people are very kind in the drive-through only thing is they usually forget the condiments that I Ask for.
Frequently Asked Questions About Wendy's
Is 1604 & Potranco Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Antonio, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Antonio, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 390-0964.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1604 & Potranco Wendy’s serve breakfast?
Yes, this Wendy’s location in San Antonio, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 10738 Potranco Road still open?
Yes! This Wendy's location is committed to serving quality food every day and remains open for dine-in, drive-thru, and delivery services.
What are the drive-thru hours for Wendy's at this location?
The drive-thru is open Monday through Thursday from 9:00 AM to 1:00 AM, Friday and Saturday from 9:00 AM to 2:00 AM, and Sunday from 9:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or online.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or online at order.wendys.com, selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Wendy's at 10738 Potranco Road?
You can call the store directly at (210) 390-0964 or provide feedback through the Wendy's Contact page online or via their customer satisfaction survey.
Are there any other fast food restaurants near this Wendy's?
Nearby fast food options include Burger King and Sonic Drive-In, offering alternative burger and fast food choices close by.
What nearby places can help with fuel or automotive needs?
H-E-B Fuel and H-E-B plus! gas stations and Crystal Clean Carwash are nearby, useful for customers stopping for fuel or a car wash before or after visiting Wendy's.
Are there any nearby services for banking or financial needs?
Chase Bank and Bitcoin Depot are located nearby, offering banking, ATM, and currency exchange services convenient for customers in the area.
What nearby places offer food options besides Wendy's?
There are several nearby options including Ajua Taqueria for Mexican cuisine, Wing Daddy’s Sauce House for chicken and American food, and El Huevon Breakfast Tacos food truck for breakfast and brunch.